Topic: please help me with my e-mail server?

[Tom]

I can send from e-smith 5.1 webmail, but I cannot receive.  WIll you assist?

When I send a test message from hotmail to my e-smith email server ("yyy@xxx.com"), it gets bounced back pretty fast and says:


*******************************************************************************************
This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

       yyy@xxx.com



 
Reporting-MTA: dns;hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Sat, 11 May 2002 20:40:14 -0700

Final-Recipient: rfc822;yyy@xxx.com
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;551 Sorry f165.pav2.hotmail.com(64.4.37.165), I don't
allow unauthorized relaying. Please use another SMTP host to mail from
to
*******************************************************************************************
 
I have delegated DNS duties to ZoneEdit.com.  I told them my web server, domain, and email server all share the same ip address.  I set this in the MX record section at ZoneEdit, i.e., it says "xxx.com handles mail 1st for domain xxx.com".

My e-smith settings:

Email Retrieval
*Standard
*(so all other fields here are irrelevant)

Other Email Settings
*Return to Sender
*POP adn IMAP set to "Public"
*HTTPS enabled

No Information Bays
Only One :Update" Blade

I really have no idea what to do here.  How can I receive mail?

TT

[Terry Brummell]

Only thing that I can see that may be wrong here....

Does your "Primary Domain Name" you setup during installation match the domain that your DNS uses and to which you are emailing?

Terry

[Tom]

I told ZoneEdit.com that I only have one static IP, and to associate mail.xxx.com, www.xxx.com and xxx.com all with that IP.  Esmith is configured with xxx.com, mail.xxx.com, proxy.xxx.com, and ftp.xxx.com.  So this is right, right?

[Terry Brummell]

That will only work if xxx.com is set up as the Primary Domain or a Virtual Domain.  Is it?

[Tom]

Yes, this is what I have:

Domain information
Primary domain -- xxx.com
Virtual domains No virtual domains defined
Primary web site http://www.xxx.com/

So you this is configured correctly?

[Terry Brummell]

Sounds correct to me.  Apart from running the configuration again and rebooting I have no idea what the trouble is.  Was this ever working?  Has something else been installed that may have messed with a config file somewhere?

Terry

[Tom]

It has never worked.  But notice from the reject message that it is Hotmail's dns that is rejecting the message.  It's not bouncing off of my server.  that makes me think it is a dns/mx problem.

[Tom]

Under "hostnames and addresses" in the configuration panel, all services were set to local.  Should I change mail and www to global?

[Terry Brummell]

Mine are all "local" too.  The bounce message looks like a SME message so I really do think it's a server issue.  What is your domain name so your MX and DNS settings can be checked?

[Tom]

van-buskirk.com

[Terry Brummell]

I sent an email to admin@van-buskirk.com at 6:41, it hasn't bounced yet, it's now 8:40.....

[Tom]

Quoting Terry Brummell :

> just a test email....
>
> Terry
>


Hmmm....it worked!  Now, I never checked or tested this account.  I guess I
feel like it is obvious that I try *this* one, but I just didn't.  I'm kinda
silly now.  Ha!  That is pretty cool.

But I still don't get it.  When I configured this server, I set up two user
accounts.  And those are the ones I have been testing from outside places
like
hotmail.  I am going to create a new account and try it from hotmail,
hushmail,
et al.  We'll see why is the difference between "admin" and "$user".

Thanks for that.

NEW USER: "norm"

!!!

[Tom]

Ok , i created a new account: "norm"

"norm@van-buskirk.com" bounced too.  When I created the account, I made it a
member of the only group existent.  Now I'll make new user "norm1" a member
of no group.

[Tom]

"norm1" bounced too.  4 for 4 users bounce.   All admin succeed.

[Dan Brown]

The problem seems to be that your SMTP server doesn't seem to know who it is:

[dan@e-smith home]$ telnet van-buskirk.com 25
Trying 216.19.216.10...
Connected to van-buskirk.com.
Escape character is '^]'.
220 216-19-216-10.getnet.net SMTP daemon ready.
helo familybrown.org
250 216-19-216-10.getnet.net pleased to meet you, familybrown.org

...It seems to think its name is "216-19-216-10.getnet.net".  Users and groups are irrelevant here; IMO you're wasting your time going down that path.

Try this: grep getnet.net /var/qmail/control/*