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Asterisk Flash Operator Panel

Offline Teviot

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Asterisk Flash Operator Panel
« on: November 21, 2008, 06:10:16 AM »
Hi

I am very new to Asterisk but have used SME for many years.  The documentation for the SAIL addon to SME is difficult for me to navigate.

I'm wondering is there someone who can point me in the direction on how to change and I guess first of all what is the password for the Asterisk Flash Operator Panel?

Also, is there a plan to create a downloadable manual?

Regards
Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #1 on: November 21, 2008, 08:55:40 AM »
FOP password is to be found in globals panel (password for FOP ops), default is 1234

admin and user guides are downloadable here

http://sarkpbx.com/sail/pdfs/

Kind Regards

S

Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #2 on: November 22, 2008, 04:57:46 AM »
Thank you selintra

That helps a lot. While at the time of writing this responce I haven't read them. Thank you for your quick responce

Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #3 on: November 24, 2008, 05:31:07 AM »
Tried the password suggested and think I found where to change the password.  Unfortunately have been unsuccessful in loging into the Asterisk Flash Operator Panel

Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #4 on: November 25, 2008, 12:28:43 PM »
are you logging in from a different sub net to the sark box?

exactly how are you trying to log in to FOP?


Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #5 on: November 26, 2008, 01:22:33 AM »
selintra

I'm using a server-gateway setup

external ip is 192.168.0.x/255.255.255.0
internal ip is 192.168.76.x/255.255.255.0

I am entering FOP from the server-manager page (https://192.168.76.3/extfop/) and it won't login even with the default password

Teviot
« Last Edit: November 26, 2008, 01:48:28 AM by teviot »
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #6 on: December 05, 2008, 03:30:12 AM »
Hi S and All

Still have been unable to access FOP.

Regards
Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #7 on: December 05, 2008, 05:37:07 AM »
Hello Teviot,

I'm sorry, but "can't log in" is too big a problem space for us.  First of all, there is no requirement to log-in to FOP, you just click the button and the FOP screen appears. There is no challenge response unless you attempt to have FOP make a call for you.    So... "can't log in" is, itself, a puzzling statement on the face of it.  However, you need to give us some more clues...  What state is the screen in after the attempt?  What does the SME server message log have to say on the subject (if anything). 

These things we need to know to help you. FOP has been present almost from the first in SAIL and we've never had anyone report a "log-in" type fault with it before.


Best



Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #8 on: December 05, 2008, 07:07:15 AM »
Ok ... What I mean is that it won't accept a password to log in

Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #9 on: December 05, 2008, 08:01:04 PM »
I am at a loss with this.  I want to help you but you just aren't giving me enough information. As I explained in my last post, there is no requirement to log in to FOP.  It doesn't ask for a password.  I don't know how to make this any plainer.   So therefore what you are seeing is NOT what everyone else sees when they fire up FOP.  Now, I need you to explain to me what you are doing and seeing in order to help you.  If you simply keep repeating that it won't accept a password then I really can't help you much because I don't understand what you are telling me.  I need narrative and context so that I can visualize what is wrong.

S



 

Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #10 on: December 06, 2008, 08:17:31 AM »
I hear what you are saying.  Maybe it's the way I explained myself.

When I click on the link that looks for

Code: [Select]
https://192.168.76.3/extfop/
I get the the screen that show extentions & trunks & parking and conferences etc. I then click on the opened lock which brings up a window asking for a password.  I enter the password and click the OK button and the lock remains in the same state as it did before.  I have used the same panel with trixbox but I didn't configure that.

Hope I have explained better this time.

Teviot
« Last Edit: December 06, 2008, 08:35:07 AM by teviot »
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #11 on: December 06, 2008, 01:13:01 PM »
OK....

I had no idea that you could click on the lock.  In the past, I've simply grabbed a phone icon and dragged it to a conference room or whatever and then FOP asks for the password.  Once entered you can drag and drop with gay abandon.  The lock thing does seem to display odd behaviour; whether it is open or closed seems to bear little relationship to whether FOP will let you drag and drop.  If I were you I would try dragging stuff around and see what happens. 

We have no control over FOP behaviour whatsoever.  We simply guest it under the SARK umbrella.  In other words, it is what it is.  All we ensure is that whenever the FOP guy brings out a new release, we update SARK to use it.  SARK uses SME templates to generate the FOP layout file (which controls the number, labeling and size of the end-point widgets), but that's it.

Most of our customers switch it off in practice because it is a serious resource hog.  Still others run their own versions on a separate machine to keep load off the PBX.  In such cases, they handcraft the layout screen to suit their individual installations.


Kind Regards

S

Offline soprom

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Re: Asterisk Flash Operator Panel
« Reply #12 on: December 07, 2008, 06:03:58 PM »
Did you check Global Settings:
- 4-digit Password for FOP Ops
- Run FOP Daemon? Yes

Sophie from Montréal

Offline Teviot

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Re: Asterisk Flash Operator Panel
« Reply #13 on: December 08, 2008, 07:31:48 AM »
Did you check Global Settings:
- 4-digit Password for FOP Ops
- Run FOP Daemon? Yes

4 digit password in place

I don't have an option for the FOP Daemon in global settings

Is there a CMD line command I can issue to check and or start the FOP Daemon?

Teviot
Regards
M0GLJ
......................................................
I am new to SAIL SME Server v8b6 and have been using SME for many years.
I have already done some research and only ask questions if I still can't work it out.

Offline SARK devs

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Re: Asterisk Flash Operator Panel
« Reply #14 on: December 08, 2008, 11:07:47 AM »
Quote
Is there a CMD line command I can issue to check and or start the FOP Daemon?

Code: [Select]
/etc/init.d/fop {start|stop|status}