Topic: Server not on network please help

[sysadmincmha]

I just install another SME server in another location and can not seem to get it on the network. It just does not show up. I have install 4 other servers at different locations and this is the only one I cannot get to show up. It works back at the shop fine. But when I take it over there, it just does not show up, have tried differnet cat 5 cables also plugging into differnet switch, but still does not show up, but works fine at the shop. Does anyone have a suggestions what to look for.

[Tib]

This might sound silly but is server on the same IP range and netmask as the rest of the network ?

eg: IP 192.168.0.xxx netmask: 255.255.255.0

For it to work at one place nad not the other would point me to this as no one ...

Then depending on what router your are using ... maybe the router is blocking the server if it's a managed router.


Regards,

Tib

[sysadmincmha]

yes i have the server set to 192.168.0.4 like the other ones i have done and mask is 255.255.255.0  the router does not look like its managed but I could try replace the router with a spare i have.

I noticed the gateway on the router was set to 192.168.0.100 does that matter??

[Tib]

It shouldn't matter ... usually I have gateways and servers on low numbers.

My gateway is set to to 192.168.1.1 .. servers 192.168.1.5 192.168.1.10 etc ... just to keep it tidy

My DHCP range starts from 100 - 254

The other thing is I guess ... have you got more then one network card in it ... I have in the past mixed up cards and wondered why no network.

Regards,

Tib.

[Tib]

The other thing is make sure your not conflicting with another pc on the network.

Regards,

Tib

[sysadmincmha]

yes there is just one nic card on it. and it does not conflict with another computer, there are only 4 in this office. and I have tried changing the ip address of the server to 2 other numbers but still no luck.

[the-heck]

1. Can you ping the ip address?
2. Can you do this? Start>>Run>>\\YourServer
3. Is it on same workgroup?

[sysadmincmha]

No i cannot i tried \\192.168.0.4\server-manager is does not work because I presume i cannot see it on the network. Yes it is in the same network, the network is set to CAMAL. it works fine in the shop on my network but once i take it to their office it just does not show up on the network. I am puzzled. Maybe I should try switching the router with a new one???? not sure

[janet]

sysadmincmha

Did you change the workgroup name in server manager to the correct name for the location ?

[mercyh]

You did not answer the-heck's question on if you can ping the IP address of the server.

From a workstation prior to starting the server, try to ping the server's address, if you get a reply you have a conflict with another device on the network. If you get no reply, start the server and attempt the ping again, If you still get no reply run

Code: [Select]

ipconfig /all (if this is a windows workstation) and check that the ip address is 192.168.0.??? and the subnet mask is 255.255.255.0.


If all this checks out go to the server and fire up the command line. Run

Code: [Select]

ifconfig and make sure that your IP address and subnet mask are correct and you don't have any unexpected network connections.

Do a

Code: [Select]

su admin and run the 3. test internet access

You can also use ping from the console on SME to see if you can hit the router or another device's ip address. Remember that to stop the ping command in Linux you need to do a Ctrl-C

[sysadmincmha]

Yes i changed it in the server manager from the default mitel-networks to camal (which is their workgroup) it worked at the shop connecting my laptop (changed my laptop workgroup to camal and it connected fine. but not connecting at the workplace. The server just does not show up under the network. I can see all the other computers there on my laptop, just not the server under "View network computers".

[sysadmincmha]

Thanks for the info mercyh. I will try the pinging it this afternoon when i go back there. Much appreciated the info on the help and will post the outcome. Thanks

[sysadmincmha]

Thanks for you help on the ping info. Yes there was other devices that were using 192.168.0.2 to 192.168.0.5 usually those number as not in use. I ping 192.168.0.6 and got no reply so i change the server to that all its now on the network. I have never had this problem before but it is a lesson learned today.
I thanks everyone for there help...thanks again

[mercyh]

congrats on finding it....

[the-heck]

Cheers!!