doublecaps
Any other suggestions?
I have an older version of Outlook which works OK, but the newer version may be different.
Maybe you have something wrong and we'll only detect it if you provide us with ALL settings rather than saying you have it set correctly (which it seems not to be).
In Outlook, Tools, Accounts,
select the default account and click Properties.
Then click on each tabbed page, and review the settings.
Tell us what every setting is set to on every tab page.