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Stopping external email receipt for SME 7.4

Offline doublecaps

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Re: Stopping external email receipt for SME 7.4
« Reply #30 on: August 28, 2009, 05:21:22 PM »
the server address is set to mail.wendcopr.com both incoming and outgoing

Offline doublecaps

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Re: Stopping external email receipt for SME 7.4
« Reply #31 on: September 05, 2009, 04:53:12 AM »
I tried it with Thunderbird and it worked OK.
I was able to relay to other domains.

So I'm back to square one. It appears it's configured correctly but I can't relay using Outlook 2007. Any other suggestions?

Offline doublecaps

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Re: Stopping external email receipt for SME 7.4
« Reply #32 on: September 05, 2009, 05:09:19 AM »
I tried it with Thunderbird and it worked OK.
I was able to relay to other domains.

So I'm back to square one. It appears it's configured correctly but I can't relay using Outlook 2007. Any other suggestions?

Offline doublecaps

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Re: Stopping external email receipt for SME 7.4
« Reply #33 on: September 05, 2009, 05:10:46 AM »
I tried it with Thunderbird and it worked OK.
I was able to relay to other domains.

So I'm back to square one. It appears it's configured correctly but I can't relay using Outlook 2007. Any other suggestions?

Offline CharlieBrady

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Re: Stopping external email receipt for SME 7.4
« Reply #34 on: September 05, 2009, 05:12:17 AM »
I tried it with Thunderbird and it worked OK.
I was able to relay to other domains.

So I'm back to square one. It appears it's configured correctly but I can't relay using Outlook 2007. Any other suggestions?

Use Thunderbird. Don't use Outlook 2007.

Offline johnp

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Re: Stopping external email receipt for SME 7.4
« Reply #35 on: September 05, 2009, 05:34:26 AM »
Is your Outlook default your sme server? I think it's not and that is the problem. JMHO

Offline janet

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Re: Stopping external email receipt for SME 7.4
« Reply #36 on: September 05, 2009, 06:00:10 AM »
doublecaps

Quote
It appears it's configured correctly but I can't relay using Outlook 2007. Any other suggestions?

It seems to be NOT configured correctly, as it's not working.
I suggest you experiment with different settings as you may be misinterpreting something or in fact have something inappropriately set.
Try setting up a totally new account in Outlook.
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Offline janet

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Re: Stopping external email receipt for SME 7.4
« Reply #37 on: September 05, 2009, 06:06:41 AM »
doublecaps

Quote
Any other suggestions?

I have an older version of Outlook which works OK, but the newer version may be different.

Maybe you have something wrong and we'll only detect it if you provide us with ALL settings rather than saying you have it set correctly (which it seems not to be).

In Outlook, Tools, Accounts,
select the default account and click Properties.
Then click on each tabbed page, and review the settings.
Tell us what every setting is set to on every tab page.
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Offline doublecaps

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Re: Stopping external email receipt for SME 7.4
« Reply #38 on: September 09, 2009, 05:48:04 PM »
How about I just post the images.























Offline CharlieBrady

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Re: Stopping external email receipt for SME 7.4
« Reply #39 on: September 09, 2009, 06:01:41 PM »
You have checked "Requires Authentication" but appear not to have provided a username/password.

Offline janet

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Re: Stopping external email receipt for SME 7.4
« Reply #40 on: September 09, 2009, 06:53:47 PM »
doublecaps

I agree with Charlie, in addition you need to (typically) put a check next to
Use same settings as my incoming mail server
Please search before asking, an answer may already exist.
The Search & other links to useful information are at top of Forum.

Offline mercyh

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Re: Stopping external email receipt for SME 7.4
« Reply #41 on: September 09, 2009, 06:58:47 PM »
If you check use same settings as my incoming mail server it will provide the user name and password (if the password is saved) as is provided for the POP/Imap server.