Topic: Directed Call Pickup using BLF for Snom users

[SARK devs]

Snom users can pickup a ringing call by pressing the flashing BLF key on their phone.  This feature has been around fopr some time in SARK but we've never documented it.  We have put a new HowTo on the wiki here

http://sarkpbx.com/twiki/bin/view/Main/DocChapter2524

Kind Regards

S

[jono]

Trying to get this working with Sark/Sail (I have it working on PBX In A Flash)

Now, I can do call pickup with ** (not sure why features.conf has ** set, rather than *8 ) but I cannot perform a directed call pickup with **xxxx where xxxx is a ringing extension.

Any pointers?

The CLI shows the below repeatedly when I try a directed call pickup

Code: [Select]

[Nov  8 17:22:44] WARNING[4296]: app_queue.c:3930 queue_exec: Unable to join queue 'Q5201'
    -- Executing [**5201@extensions:3] Goto("SIP/5215-088a6130", "extensions||1") in new stack
    -- Goto (extensions,**5201,1)
    -- Executing [**5201@extensions:1] Set("SIP/5215-088a6130", "save_caller=") in new stack
    -- Executing [**5201@extensions:2] Queue("SIP/5215-088a6130", "Q5201|r|||30") in new stack
[Nov  8 17:22:44] WARNING[4296]: app_queue.c:3930 queue_exec: Unable to join queue 'Q5201'
    -- Executing [**5201@extensions:3] Goto("SIP/5215-088a6130", "extensions||1") in new stack
    -- Goto (extensions,**5201,1)
    -- Executing [**5201@extensions:1] Set("SIP/5215-088a6130", "save_caller=") in new stack


[SARK devs]

You have to set both the Snom and features.conf.  If I were you I would change features.conf back to  the standard *8 for call pickup because ** means something else to SARK (it is a request to camp-on an extension - that's what it is trying to do in the console log you included). You can then implement the Snom OR (|) under the BLF key (which we show you how to do in the wiki article on directed pickup).

Your Snom needs to be at V7 I think for the BLF OR  to work (I don't think it was available in 6).

It just works on our test Snoms

S

[jono]

OK, thanks. Having had a poke around all the .conf files, I see the mini-queues starting **