Topic: Client group email list limit

[wbtedrick]

After upgrading to 7.3 several users can no longer send emails to large group lists from their email program address book (entourage or outlook any version)  There seems to be a limit to the number of addresses within a group that the 7.3 or higher SME will accept.  I don't know what the limit is but it only affects group email lists from their client address book and not the number of actual individual addresses in the To: or Cc: or Bcc:
I need to know where this parameter is set and if I can change it.. 

any help is greatly appreciated

this is the error from the server to the client and what it means:

Error -17099

Relaying to <the email address> prohibited by administrator Email could not be sent Account name (my account name) Error -17099

Error -17099 is an Entourage error kSMTPServerReplyErr, and is returned when the SMTP server has returned a permanent or transient error or returns an unexpected result code.

This error is coming from your ISP.

Users have reported this error when sending to large groups. ISPs limit the number in a group. Usual number is 50 recipients to avoid spammer misuse. Entourage has no limit. You should contact your mail provider to ascertain the maximum number of recipients per message and note it.

[janet]

wbtedrick

Users have reported this error when sending to large groups. ISPs limit the number in a group. Usual number is 50 recipients to avoid spammer misuse. Entourage has no limit. You should contact your mail provider to ascertain the maximum number of recipients per message and note it.

It's nothing to do with sme server.
The error message is telling you it's a limitation imposed by your ISP to stop spamming, so contact them.

[wbtedrick]

I am my own ISP ..  I think I have isolated the problem down to the clients using Entourage 2004 and a group list with one or more malformed addresses in the list. Why it worked before the SME update and not now is the mystery.  Next step is to export contacts from the users client email and build a new group with another client email program or freshly loaded Entourage..