Topic: Email not being delivered

[girkers]

I am expecting an email to come through and it is not appearing, I have checked the logs and found that qsmtp passes the message on and when you look a the qmail log you have this: (xxx is replacing domain names)

Code: [Select]

2009-10-26 16:11:15.066583500 new msg 82182145
2009-10-26 16:11:15.066585500 info msg 82182145: bytes 13972 from <billing-no-reply@xxx.com.au> qp 16671 uid 453
2009-10-26 16:11:15.119982500 starting delivery 197: msg 82182145 to local alias-localdelivery-garth@gkcomputerservices.com
2009-10-26 16:11:15.119985500 status: local 1/10 remote 0/20
2009-10-26 16:11:15.179972500 new msg 62752504
2009-10-26 16:11:15.179974500 info msg 62752504: bytes 14104 from <billing-no-reply@xxx.com.au> qp 16674 uid 400
2009-10-26 16:11:15.188314500 starting delivery 198: msg 62752504 to local garth@caine.gkcomputerservices.com
2009-10-26 16:11:15.188317500 status: local 2/10 remote 0/20
2009-10-26 16:11:15.188318500 delivery 197: success: forward:_qp_16674/did_0+0+1/
2009-10-26 16:11:15.188320500 status: local 1/10 remote 0/20
2009-10-26 16:11:15.188321500 end msg 82182145
2009-10-26 16:11:15.670977500 delivery 198: success: Delivered_message_to_'garth'/did_0+0+2/
2009-10-26 16:11:15.670980500 status: local 0/10 remote 0/20
2009-10-26 16:11:15.670981500 end msg 62752504

However I never get the message. I just got another email from the same domain without issue (the above log does not apply), the only difference apart from the sender is that the first email has an attachment. Could anyone suggest how I ensure I am getting all of my emails or where in this particular case the message has gone?

Thanks

[Stefano]

maybe it's tagged as spam?

check /var/log/spamd/current file and junkmail folder

[girkers]

I had already checked the junkmail folder, but thanks for the reminder. Here is the spamd/current log:

Code: [Select]

2009-10-26 16:11:06.578972500 [4101] info: spamd: connection from localhost [127.0.0.1] at port 47837
2009-10-26 16:11:06.593050500 [4101] info: spamd: checking message <28990658.49683.1256537461758.JavaMail.sonar@smtp01.xxx.com.au> for qpsmtpd:1005
2009-10-26 16:11:06.635949500 [4101] warn: plugin: eval failed: oops, no key at /usr/lib/perl5/vendor_perl/5.8.5/Mail/SpamAssassin/AsyncLoop.pm line 173, <GEN127> line 463.
2009-10-26 16:11:06.638915500 [4101] warn: rules: failed to run DNS_FROM_AHBL_RHSBL RBL test, skipping:
2009-10-26 16:11:06.638932500 [4101] warn:  (oops, no id at /usr/lib/perl5/vendor_perl/5.8.5/Mail/SpamAssassin/AsyncLoop.pm line 172, <GEN127> line 463.
2009-10-26 16:11:06.638941500 [4101] warn: )
2009-10-26 16:11:06.639247500 [4101] warn: rules: failed to run NO_DNS_FOR_FROM RBL test, skipping:
2009-10-26 16:11:06.639259500 [4101] warn:  (oops, no id at /usr/lib/perl5/vendor_perl/5.8.5/Mail/SpamAssassin/AsyncLoop.pm line 172, <GEN127> line 463.
2009-10-26 16:11:06.639268500 [4101] warn: )
2009-10-26 16:11:06.642241500 [4101] warn: rules: failed to run __RFC_IGNORANT_ENVFROM RBL test, skipping:
2009-10-26 16:11:06.642257500 [4101] warn:  (oops, no id at /usr/lib/perl5/vendor_perl/5.8.5/Mail/SpamAssassin/AsyncLoop.pm line 172, <GEN127> line 463.
2009-10-26 16:11:06.642266500 [4101] warn: )
2009-10-26 16:11:14.944590500 [4101] info: spamd: clean message (2.3/5.0) for qpsmtpd:1005 in 8.4 seconds, 14229 bytes.
2009-10-26 16:11:14.944594500 [4101] info: spamd: result: . 2 - HTML_MESSAGE,MIME_HTML_ONLY,SARE_UNI scantime=8.4,size=14229,user=qpsmtpd,uid=1005,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=47837,mid=<28990658.49683.1256537461758.JavaMail.sonar@smtp01.myfone.com.au>,autolearn=disabled
2009-10-26 16:11:15.095787500 [3608] info: prefork: child states: II

And from what I can read in the code it appears as though it has passed through cleanly.

[Stefano]

maybe, but from what I can read in the code it appears you have some errors and this should be investigated