Koozali.org: home of the SME Server

7.4 mail and internet issues

Offline k_graham

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7.4 mail and internet issues
« on: November 03, 2009, 08:59:06 PM »
I've noticed escalating issues with my 2 sme servers (2 locations) last couple weeks.

About 6 weeks ago I did a upgrade to Terabyte mirrored disks with a new install of 7.4 then a restore of backup all seemed to go well.


However now

About 45 messages stuck in queue - not sending

Receiving okay

I would like to delete all messages from queue to see if that corrects problem. I seem to be missing how to in the documentation - another thought might be deleting any quarantened files -

Space wise I have 759 gigs free. 

___________________________
Loggin on at Server - Checking Status of server

Test failed, your server was unable to establish contact with contribs.org via the internet.

Yet email is received and internet access available from other computers.
_________________________

Clam Antivirus no longer updating

2009-11-03 12:05:25.223897500 ClamAV update process started at Tue Nov  3 12:05:25 2009
2009-11-03 12:05:45.225095500 WARNING: Can't query current.cvd.clamav.net
2009-11-03 12:05:45.225100500 WARNING: Invalid DNS reply. Falling back to HTTP mode.
2009-11-03 12:05:45.225103500 Reading CVD header (main.cvd): ERROR: Can't get information about database.clamav.net: Name or service not known
2009-11-03 12:06:25.227520500 WARNING: Can't read main.cvd header from database.clamav.net (IP: )
2009-11-03 12:06:25.227523500 Giving up on database.clamav.net...
2009-11-03 12:06:25.227527500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

Any suggestions?
Thanks,
Ken Graham

Offline paradigm

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Re: 7.4 mail and internet issues
« Reply #1 on: November 03, 2009, 09:52:43 PM »
Looks like a problem connecting to the internet , is sme in server gateway or server only ?

Offline k_graham

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Re: 7.4 mail and internet issues
« Reply #2 on: November 03, 2009, 10:12:48 PM »
On the local server its Server only mode

On the one 50 miles away its Server/Gateway.

Both having similar issues - Same Internet Service Provider

I tried this morning sending files to my gmail account and they wouldn't go through before or after a reboon - now 5 minutes ago 2 just sent went through, but the ones sent this morning I have no idea.

Any suggestions for deleting what is queued up on the thought something is stuck preventing other emails from going through?

Also can you check if your test connection to Contribs.org is successful - maybe the test point at Contribs is down?

Alternative is something in the last update has caused the problem.

Thanks,

Ken


Offline paradigm

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Re: 7.4 mail and internet issues
« Reply #3 on: November 03, 2009, 10:19:23 PM »
Also can you check if your test connection to Contribs.org is successful - maybe the test point at Contribs is down?

As you can see contribs.org is up and runing , you can connect to the console and try to ping a few web sites..



Both having similar issues - Same Internet Service Provider

I tried this morning sending files to my gmail account and they wouldn't go through before or after a reboon - now 5 minutes ago 2 just sent went through, but the ones sent this morning I have no idea.

Sounds like your isp is blocking or shaping traffic in port 25 , you can test your mail server using this site :

http://www.mxtoolbox.com/diagnostic.aspx

Offline Stefano

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Re: 7.4 mail and internet issues
« Reply #4 on: November 03, 2009, 10:19:41 PM »
About 45 messages stuck in queue - not sending
I would like to delete all messages from queue to see if that corrects problem. I seem to be missing how to in the documentation - another thought might be deleting any quarantened files -


I think you've missed this page from the wiki and this post in the forums.. :-)

Offline CharlieBrady

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Re: 7.4 mail and internet issues
« Reply #5 on: November 03, 2009, 10:20:02 PM »
Any suggestions for deleting what is queued up on the thought something is stuck preventing other emails from going through?

qmail logs and server manager log analysis panel will tell you why messages are not being sent.

A stuck message will not block the outgoing mail queue - there are multiple parallel message deliveries.