Topic: cannot get to admin console

[mercyh]

Hi,
I have an SME that I have inherited with a consulting job I have accepted. I do not know the history of this server. It is current with updates and I can run updates from server manager.

For some reason I cannot login as admin on the console of the server. Root login works fine but if I try to SU to admin in putty it gives the following error:

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[root@mail ~]# su admin
Real UID cannot exec script
If I try to login directly as admin the putty session is immediately closed.

I get the same result directly from the server console as putty.

I have googled this and have been unable to find a satisfactory answer.

Has anyone seen this behavior before and do you have a suggestion of how to fix it?

Thanks in advance

[Stefano]

what if you give

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console

as root?

[Stefano]

mercyh:

http://bugs.contribs.org/show_bug.cgi?id=2802

[mercyh]

Stefano,

Thanks a million, I didn't know about the console command. I also had searched but did not find the bugs you referenced   

I have not looked at the groups issue but I am pretty sure we would be over the limit on this.

Royce

[mercyh]

further research with problem still not resolved

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console
at the root login takes me to a # prompt


after removing unnecessary groups to get the number of groups below 32, I no longer get the "Real UID cannot exec script error" but have the following results:

Login as admin directly in putty immediately closes the putty session.

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su admin at the root prompt takes me to a # prompt

"I sure wish i knew the history of this server. It is a DC in a 20 user Domain and I am reluctant to do anything drastic while it is mostly working"

[cactus]

after removing unnecessary groups to get the number of groups below 32, I no longer get the "Real UID cannot exec script error" but have the following results:

Login as admin directly in putty immediately closes the putty session.

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su admin at the root prompt takes me to a # prompt

Any clues in the log files, e.g. in /var/log/messages around the time you observed this behavior?

"I sure wish i knew the history of this server. It is a DC in a 20 user workgroup and I am reluctant to do anything drastic while it is mostly working"

A shot in the dark, but what is the output of:

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db accounts show admin

[mercyh]

A shot in the dark, but what is the output of:

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db accounts show admin

really no clues here that I can see

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admin=system
    EmailForward=both
    FirstName=Local
    ForwardAddress=reports@moundridgemanor.net
    LastName=Administrator
    Lockable=no
    PasswordSet=yes
    Removable=no
    Shell=/sbin/e-smith/console
    VPNClientAccess=no
Will do some more research in the log files.

[cactus]

really no clues here that I can see

Nope, this looks OK to me as well.

[mercyh]

another thing I found. I executed the following as root:

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[root@mail ~]# /sbin/e-smith/console
Can't exec "/usr/bin/dialog": No such file or directory at /usr/lib/perl5/site_perl/esmith/console.pm line 184.
Couldn't exec:: No such file or directory
I thought I was getting no response when I issued

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su admin
however if I scroll the putty window back up I find that same error.

Thanks a lot for your help in pointing me the right direction so far.....

[cactus]

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[root@mail ~]# /sbin/e-smith/console
Can't exec "/usr/bin/dialog": No such file or directory at /usr/lib/perl5/site_perl/esmith/console.pm line 184.
Couldn't exec:: No such file or directory

It seems that the file is not found or inaccessible. Do you have dialog installed?

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rpm -q dialogIf not can you have a look throught your yum log files to see if it was removed somehow:

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grep -A 5 -B 5 -i dialog /var/log/yum/yum.log*

Thanks a lot for your help in pointing me the right direction so far.....

No problem.

[mercyh]

It seems to be there.

[

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root@mail ~]# rpm -q dialog
dialog-1.0.20040731-3

[cactus]

It seems to be there.

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root@mail ~]# rpm -q dialog
dialog-1.0.20040731-3

And these:

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ls -la /usr/bin/dialog
rpm -V dialog

[mercyh]

Cactus,

You are getting over my head, I am following you blindly here so you will have to interpret the output for me.......

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[root@mail ~]# ls -la /usr/bin/dialog
ls: /usr/bin/dialog: No such file or directory

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[root@mail ~]# rpm -V dialog
missing     /usr/bin/dialog
missing     /usr/share/locale/ca/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/cs/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/cy/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/da/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/de/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/el/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/es/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/et/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/eu/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/fr/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/hu/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/it/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/ja/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/nl/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/pl/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/pt/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/pt_BR/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/ru/LC_MESSAGES/dialog.mo
missing     /usr/share/locale/uk/LC_MESSAGES/dialog.mo
missing   d /usr/share/man/man1/dialog.1.gz
This doesn't look real promising to me.

One of the reasons I need to get to console is that I cannot yum from the command line, (I get the following error):

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Setting up repositories
Cannot find a valid baseurl for repo: smeaddons
Error: Cannot find a valid baseurl for repo: smeaddons
and I need to see what is setup for network settings. I can use the software installer panel from server-manager just fine.

I may be needing to spend an afternoon onsite and just clean install this thing so I know what I have.

[mercyh]

This is a little interesting:

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[root@mail ~]# grep -A 5 -B 5 -i dialog /var/log/yum/yum.log*
/var/log/yum/yum.log-Mar 15 17:35:45 Installed: perl-Mail-SPF-Query.noarch 1.999.1-1.2.el4.rf
/var/log/yum/yum.log-Mar 15 17:35:45 Installed: mod_auth_tkt.i386 2.0.0rc1-4.2.el4.sme.of
/var/log/yum/yum.log-Mar 15 17:35:46 Installed: perl-Net_SSLeay.pm.i386 1.25-4.el4.at
/var/log/yum/yum.log-Mar 15 17:35:46 Installed: perl-IO-Socket-SSL.noarch 1.01-1.c4
/var/log/yum/yum.log-Mar 15 17:35:46 Installed: perl-IO-Zlib.noarch 1.04-1.2.el4.rf
/var/log/yum/yum.log:Mar 15 17:35:47 Installed: dialog.i386 1.0.20040731-3
/var/log/yum/yum.log-Mar 15 17:35:47 Updated: e-smith-lib.noarch 1.18.0-8.el4.sme
/var/log/yum/yum.log-Mar 15 17:35:48 Updated: e-smith-manager.noarch 1.14.0-1.el4.sme
/var/log/yum/yum.log-Mar 15 17:35:49 Updated: e-smith-samba.noarch 1.14.0-26.el4.sme
/var/log/yum/yum.log-Mar 15 17:35:49 Updated: e-smith-nutUPS.noarch 1.2.0-8.el4.sme
/var/log/yum/yum.log-Mar 15 17:35:49 Updated: e-smith-grub.noarch 1.0.0-5.el4.sme
but quite inconclusive.

[Stefano]

I would download the rpm and force the reinstall..