cjvrensburg
That did not work. anything else i can do?....
i tried it again, but the machine just continues to startup after i enter "single". i dont know what to do anymore
Rather than saying "that did not work", please be more verbose and tell us what part did not work, what you did and did not see etc that you perhaps expected to see and so on.
Let's get a bit more accurate with what you are seeing and doing.
Are you able to see the kernel list displayed, and if so, can you press either the up or down arrow cursor keys, and can you stop the boot temporarily at the kernel selection list.
If yes, then:
Can you then press the a key and see the grub append boot prompt, with (on a sme8 machine) something like the following displayed ?
Minimal BASH like line editing is supported (more text)
grub append> ro root=/dev/main/root
Then you can type a space and the word single and press Enter ?
Then after various boot messages scroll by, does your system stop at a command prompt like the following ?
sh-3.2#
If so, then you can enter the passwd commands to reset the passwords.
To leave type
exit
and the machine should boot up as normal.
If not then you have missed a step somewhere along the way.