Topic: Passwords all wrong ?

[Drifting]

I have had a nightmare today. A faulty UPS killed my SME server, I did have a backup of which I restored to a clean install, however I cannot login to the webmail or authenticate any user. I have reset the passwords, and even went so far as to create a user called fred with a simply password, and that says wrong password too ?

Here is the log extract of when I was trying to connect to webmail :-

Oct  1 16:14:31 ttlv HORDE[5114]: [imp] FAILED LOGIN for fred [10.0.0.5] to {localhost:993 [imap/ssl/novalidate-cert]} [pid 5114 on line 139 of "/home/httpd/html/horde/imp/lib/Auth/imp.php"]
1 16:06:43 ttlv HORDE[5107]: [imp] FAILED LOGIN for admin [10.0.0.5] to {localhost:993 [imap/ssl/novalidate-cert]} [pid 5107 on line 139 of "/home/httpd/html/horde/imp/lib/Auth/imp.php"]
Oct  1 16:14:02 ttlv HORDE[5111]: [imp] FAILED LOGIN for fred [10.0.0.5] to {localhost:993 [imap/ssl/novalidate-cert]} [pid 5111 on line 139 of "/home/httpd/html/horde/imp/lib/Auth/imp.php"]


I realize that does not say much, but then neither does much else in the log. I am worried sick over this as it has a lot of very important email.

Regards Paul

[Stefano]

how did you backup your server?
how do you restore?

in any case, please go to bugzilla, open a bug and report here the bug_id for future reference, thank you

[Drifting]

Hi Stefano

Thanks for responding. Although a bug report may be the route, my need at the moment is a little more urgent.

I backed up and restored via the workstation route which went to a small NAS I have on my network.

Regards Paul

[cactus]

Oct  1 16:14:31 ttlv HORDE[5114]: [imp] FAILED LOGIN for fred [10.0.0.5] to {localhost:993 [imap/ssl/novalidate-cert]} [pid 5114 on line 139 of "/home/httpd/html/horde/imp/lib/Auth/imp.php"]

Just a wild guess, but I suspect a certificate issue.

I backed up and restored via the workstation route which went to a small NAS I have on my network.

Did you receive any error mesasges during the restore process? Did you complete the restore process and also go through the required reboot afterwards?

[Drifting]

Just a wild guess, but I suspect a certificate issue.
Did you receive any error mesasges during the restore process? Did you complete the restore process and also go through the required reboot afterwards?

Yes I did follow the complete restore, and rebooted at the end, no errors at all. I thought the certificate also, but read after a google that the novalidate was what you have to use when it is a self signed certificate, I might add that SME I assume added that part?

I am currently installing yet another VM and I am going to try the restore via USB, which I also had! Been bitten before with bad backups, just hope these are good, otherwise I am up the creek without a paddle.

Regards Paul

[Stefano]

I am currently installing yet another VM and I am going to try the restore via USB, which I also had! Been bitten before with bad backups, just hope these are good,

this is another thing that must be investigated.. please report in bugzilla the problems you had with backups

good luck