Topic: cc to a particular id is remaining in queue

[veeresh]

Hi,

There is a particular mail id abc@xyz.com  where mail gets delivered when it is directly addressed to the id .

But when a cc is addressed to the id it remains in queue.  the following is the log entry in qmail.current


In case of cc
2010-12-20 16:14:18.134472500 starting delivery 12513: msg 55328786 to remote abc@xyz.com
2010-12-20 16:14:18.134477500 status: local 0/10 remote 1/20
2010-12-20 16:14:18.880463500 delivery 12513: deferral: Connected_to_aaa.bbb.ccc.ddd_but_connection_died._Possible_duplicate!_(#4.4.2)/
2010-12-20 16:14:18.880468500 status: local 0/10 remote 0/20


In case mail is addressed directly the log entry is as follows

2010-12-20 15:47:58.738717500 status: local 1/10 remote 0/20
2010-12-20 15:47:58.738721500 starting delivery 12078: msg 55328784 to remote abc@xyz.com
2010-12-20 15:47:58.738725500 status: local 1/10 remote 1/20

2010-12-20 15:48:02.257881500 delivery 12078: success: aaa.bbb.ccc.ddd_accepted_message./Remote_host_said:_250_Requested_mail_action_okay,_completed/


Lot of mails are cc to this mail id and are stuck in queue.  obviously I have changed the actual mail id's and ip number of the server in the log posted here.

Any pointers on how to trouble shoot this.

Thanks  in advance


Veeresh

[CharlieBrady]

This is a problem with the remote mail server, which you haven't identified. Their server is dropping the connection, without giving any reason why. It is probably a (badly behaving) spam filter. You (or the recipient) will need to talk to their admin.