Topic: Snom dialing 'asterisk' for voicemail

[schiehallion]

Hi,

I am running Sail 3.1.0-100 with Snom handsets.  When a voicemail is received one of the soft-keys changes to 'VMail' but when pressed it tries to dial 'asterisk' instead of the retrieve number.  I was able to get around this in Sail 2.x by creating an alias in Call Groups but the later version will not let me do this as 'asterisk' is not a number.  Does anyone know a way around this?  Maybe a custom app?

Many thanks.

[Franco]

On your phone there's a speed dial menu, you need to configure it to dial your voicemail instead of "asterisk".

Best,