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Emails with attachements (10MB+) aren't delivered

Offline weblance

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Emails with attachements (10MB+) aren't delivered
« on: June 15, 2011, 03:49:33 PM »
Hi

I have a mail user on my server that is trying to send me (both on the same server) an email with an attached pdf file. This file is 11MB. But the problem is that I'm not receiving it. It's in his sent box, but I'm not getting it, and hothing shows up in the qmail log.

I'm receiving all his emails if he sends them without attachments.

Any idea?

/Carl
« Last Edit: June 15, 2011, 04:01:06 PM by weblance »

Offline Stefano

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #1 on: June 15, 2011, 04:39:03 PM »
Any idea?

1) check the logs.. this is always the FIRST thing to do.. you are using SME, a linux distro.. in linux almost everything is logged..
2) read the FAQs: http://wiki.contribs.org/SME_Server:Documentation:FAQ#Set_max_email_size

HTH

Offline cactus

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #2 on: June 15, 2011, 05:53:06 PM »
IIRC the default limit is 10Mb for webmail and 15Mbytes for qmail.
« Last Edit: June 15, 2011, 05:55:39 PM by cactus »
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline weblance

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #3 on: June 16, 2011, 08:07:11 AM »
I have checked the logs and nothing appears when the mail is sent.

Offline Stefano

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #4 on: June 16, 2011, 09:46:22 AM »
the problem is with incoming emails, not outgoing..

Offline weblance

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #5 on: June 17, 2011, 09:09:45 AM »
the problem is with incoming emails, not outgoing..

I think you are right. We are also experiencing problems when clients are sending emails with large attachments. What can I do to correct this issue?

Offline Stefano

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #6 on: June 17, 2011, 09:44:49 AM »
what about reading the FAQ page I told you above? :-)

Offline weblance

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #7 on: June 18, 2011, 01:25:09 PM »
what about reading the FAQ page I told you above? :-)

I have read it, set the limit to 50MB, but it doesn't make any difference.

Offline Stefano

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #8 on: June 18, 2011, 02:34:42 PM »
set the limit to 50MB

how did you do it? please post the exact commands, thank you

Offline weblance

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #9 on: June 18, 2011, 03:00:39 PM »
I used:

config setprop qmail MaxMessageSize 50000000
config setprop clamav MaxFileSize 50M
config setprop qpsmtpd MaxScannerSize 50000000

Offline Stefano

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #10 on: June 18, 2011, 03:04:43 PM »
I used:

config setprop qmail MaxMessageSize 50000000
config setprop clamav MaxFileSize 50M
config setprop qpsmtpd MaxScannerSize 50000000

no
Code: [Select]
signal-event email-update
?


Offline weblance

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Re: Emails with attachements (10MB+) aren't delivered
« Reply #11 on: June 18, 2011, 05:03:17 PM »
Yes I've also entered "signal-event email-update".