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Unable to log in to horde with admin account

Offline CharlieBrady

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Re: Unable to log in to horde with admin account
« Reply #15 on: September 28, 2011, 04:37:36 AM »
Do I need to reboot the server and use " single" or I can just use "passwd root" "passwd admin" in console.

No, and yes.

Quote
If I don't need to use " single", do I need to reboot after using "passwd root" "passwd admin".

No.

Offline CharlieBrady

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Re: Unable to log in to horde with admin account
« Reply #16 on: September 28, 2011, 04:39:14 AM »
Yes, reboot toget into single user mode and reset after changing passwords.

That's only required if you don't know the current root password.

Offline factory

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Re: Unable to log in to horde with admin account
« Reply #17 on: September 28, 2011, 08:56:14 PM »
I sync my password. Still no change in horde.

I cannot restart my server right now, but I was thinking of trying "signal-event post-upgrade" "signal-event reboot". In this bug http://bugs.contribs.org/show_bug.cgi?id=6139 it seem to have fix the problem.
Quote from: Quote from bug 6139
"The problem is your horde DB passwords are not in sync"

***

In the meantime, I did a restore of the server in a VM(I use a 1 week old backup)(I restore on a fresh 7.5.1 install) to see if I could fix the problem on that VM.
After the restore none of my password where working and I had to use http://wiki.contribs.org/SME_Server:Documentation:FAQ#Reset_the_root_and_admin_password. After the pasword reset, I could login to horde with the admin account on the VM.

But I have a new problem. The restore didn't restore /etc/passwd. In "/home/e-smith/files/users" and server-manager all my users are there but I cannot reset there password. I get a white screen.

var/log/messages

Sep 28 11:24:26 serverA passwd(pam_unix)[5232]: user "usera" does not exist in /etc/passwd or NIS
Sep 28 11:24:29 serverA slapd[4418]: conn=7 fd=7 ACCEPT from IP=127.0.0.1:32795 (IP=0.0.0.0:389)
Sep 28 11:24:29 serverA slapd[4418]: conn=7 op=0 BIND dn="" method=128
Sep 28 11:24:29 serverA slapd[4418]: conn=7 op=0 RESULT tag=97 err=0 text=
Sep 28 11:24:29 serverA slapd[4418]: conn=7 op=1 UNBIND
Sep 28 11:24:29 serverA slapd[4418]: conn=7 fd=7 closed
Sep 28 11:25:29 serverA kernel: set_rtc_mmss: can't update from 8 to 55
Sep 28 11:26:30 serverA kernel: set_rtc_mmss: can't update from 10 to 56
Sep 28 11:27:23 serverA slapd[4418]: conn=8 fd=7 ACCEPT from IP=127.0.0.1:32798 (IP=0.0.0.0:389)
Sep 28 11:27:23 serverA slapd[4418]: conn=8 op=0 BIND dn="" method=128
Sep 28 11:27:23 serverA slapd[4418]: conn=8 op=0 RESULT tag=97 err=0 text=
Sep 28 11:27:23 serverA slapd[4418]: conn=8 op=1 UNBIND
Sep 28 11:27:23 serverA slapd[4418]: conn=8 fd=7 closed
Sep 28 11:27:31 serverA kernel: set_rtc_mmss: can't update from 11 to 57
Sep 28 11:28:32 serverA kernel: set_rtc_mmss: can't update from 13 to 58
Sep 28 11:30:17 serverA slapd[4418]: conn=9 fd=7 ACCEPT from IP=127.0.0.1:32800 (IP=0.0.0.0:389)
Sep 28 11:30:17 serverA slapd[4418]: conn=9 op=0 BIND dn="" method=128
Sep 28 11:30:17 serverA slapd[4418]: conn=9 op=0 RESULT tag=97 err=0 text=
Sep 28 11:30:17 serverA slapd[4418]: conn=9 op=1 UNBIND
Sep 28 11:30:17 serverA slapd[4418]: conn=9 fd=7 closed

Offline factory

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Re: Unable to log in to horde with admin account
« Reply #18 on: October 17, 2011, 09:51:44 PM »
I have tried all the solution above and its still cant login to horde with the admin account.

Edit: For the restore that doesn't work, I will create another post or a bug. I don't think its related.
« Last Edit: October 18, 2011, 04:56:33 PM by factory »

Offline factory

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Re: Unable to log in to horde with admin account
« Reply #19 on: January 23, 2012, 11:39:22 PM »
Hi,

I still haven't found a way to solved this.

Problems:
  • The admin account cannot log to the webmail.
  • When I do a restore of the server, the passwords for the users aren't restored.

I tried:
  • Changing the admin password
  • Restarting the server
  • Updating the server

Thanks,