Topic: One Touch Call Recording Question

[del]

Hi All,

Can someone please tell me where the recordings are stored? I have looked in the Primary Ibay and don't see anything there. I am using a PAP2 with a Siemens Gigaset cordless handset and have OTR set in the General>Call Control tab in the SARK manager.  I am running SME8 Beta6 and SAIL 3.1.0-28. Thanks in advance.

Regards,
Del

[SARK devs]

HI there

they will be in either /var/spool/asterisk/monout or /var/spool/asterisk/monstage.

Kind Regards

S

[del]

HI there

they will be in either /var/spool/asterisk/monout or /var/spool/asterisk/monstage.

Kind Regards

S

Hi Selintra,
Thanks for the reply, I can't see anything in either of those directories though. Am I right in believing that you press 1 to start the recording?

Cheers,
Del

[SARK devs]

It can be whatever you want it to be but you must turn it on in features.conf (look in /etc/asterisk/sark_features_featuremap.conf).

It is commented out by default.   

Set it to whatever you like but do bear in mind that if you set it to a low number (like 1) that it may interfere with IVRs you dial (like the bank or whatever). 

Restart Asterisk or do reload res_features.so at the asterisk console after you've changed it.

Kind Regards

S

[del]

OK, I seem to have got the recording to work, is there any way I can save the rcordings to a more user friendly place, like an i-bay? Or a Windows shared location?

Kind regards,
Del

[SARK devs]

you can create a symbolic link from your I-bay. - for example, you might do

Code: [Select]

cd /home/e-smith/files/primary/files
ln -s /var/spool/asterisk/monout
S