Topic: Email configuration

[lukaszk]

I've got SME Server 8.0.

Only one problem that I cant solve is that I cant send and receive emails to/from extrenal email adress.
Sending email between my SME Server users via webmail is working wery well.

In server-manager it is set as follow:
POP3 server access    Allow private and public (secure POP3S)
IMAP server access    Allow private and public (secure IMAPS)
Webmail access    Allow HTTPS (secure)

Thanks for any sugestions what I can do to solve my problem.
Is it can be a problem with MX record of my domain?

[jameswilson]

It could be many things. Does you broadband etc block port 25? Have you forwarded all relevant ports

Is you server is server only mode or gateway mode?

[lukaszk]

Port 25 is open. My server working as server only mode.

[jameswilson]

it may be being blocked by your isp. Use one of the many smtp test websites.

Also have you set up your a record and mx record to point to your sme address. I assume you are on a static ip?

[gklaus]

Version 8's smtp seems to require mail clients on the LAN to use authentication and secure connection when sending to external addresses, else it returns some error message about relaying.

In my case, the problem was the same: sending email internally worked, but failed to external addresses after the upgrade. Enabling secure connection and authentication in the thunderbird clients solved the problem. I did not test webmail, so your problem may be different after all.

[lukaszk]

When I am trying connect to my email account in Outlook I obtain:

Log into incoming mail server (POP3)   Completed
Send test e-mail message                    Failed

Send test e-mail message: An unknown error occurred, error code: 0x800c8101

I already tested ports: 995 and 25 are opened.

[Michail Pappas]

Make sure that outlook uses authentication also for sending (SMTP) email. Plus there was an Outlook bug that caused a fail, even though it was correctly configured. To test if it worked ok, one had to send mail. That's IIRC....

Also check the FAQ: http://wiki.contribs.org/Email_-_Setting_up_E-mail_clients_for_SME_8.0

[jameswilson]

have you set the auth info for your smtp server in outlook?

[lukaszk]

have you set the auth info for your smtp server in outlook?

In outlook I chosen My outgoing server (SMTP) requires authentication (Use same settings as my incoming mail server)

[lukaszk]

That's part of my ../pop3s/current log file:

2012-06-14 20:35:42.103231500 tcpsvd: info: pid 9333 from 83.23.176.195
2012-06-14 20:35:42.103309500 tcpsvd: info: concurrency 9333 83.23.176.195 1/4
2012-06-14 20:35:42.103312500 tcpsvd: info: start 9333 0:192.168.1.20 ::83.23.176.195:63747 ./peers/0
2012-06-14 20:35:42.762522500 sslio[9333]: info: bytes in: 597
2012-06-14 20:35:42.762526500 sslio[9333]: info: bytes ou: 1700
2012-06-14 20:35:42.762592500 tcpsvd: info: end 9333 exit 1
2012-06-14 20:35:42.762596500 tcpsvd: info: status 0/40
2012-06-14 20:41:02.911118500 tcpsvd: info: status 1/40
2012-06-14 20:41:02.911218500 tcpsvd: info: pid 9349 from 83.23.176.195
2012-06-14 20:41:02.911290500 tcpsvd: info: concurrency 9349 83.23.176.195 1/4
2012-06-14 20:41:02.911293500 tcpsvd: info: start 9349 0:192.168.1.20 ::83.23.176.195:63750 ./peers/0
2012-06-14 20:41:03.565546500 sslio[9349]: info: bytes in: 597
2012-06-14 20:41:03.565550500 sslio[9349]: info: bytes ou: 1700
2012-06-14 20:41:03.565639500 tcpsvd: info: end 9349 exit 1
2012-06-14 20:41:03.565642500 tcpsvd: info: status 0/40

Thank, if anybody can analyzing it.

I not sur in which file are noted information about smtp (that's is immposible sending mail form extrenal network)?

[johnp]

Are you using the Test Account Settings? If so, read this section  http://wiki.contribs.org/SME_Server:Documentation:FAQ#Troubleshooting

[CharlieBrady]

Only one problem that I cant solve is that I cant send and receive emails to/from extrenal email adress.

Sending to external email addresses and receiving from external email addresses are completely different paths. If neither work, then you have at least two problems.

pop3s has nothing to do with either sending or receiving such emails, so posting that log does not help.

I'd suggest that you investigate sending and receiving separately.

[bosco555]

Hi All,

same issue here, tried the contrib at: http://wiki.contribs.org/Email_-_Setting_up_E-mail_clients_for_SME_8.0, but I cannot receive email.  I can send OK though.
Setup is as follows: SME 8 new installation in server only mode, windows XP pro w/s, outlook 2007.

The error message is the following: Receiving reported error (0x800CC0F): "The connection to the server was interrupted. If the problem continues, contact your server administrator or ISP.

The email is hosted locally.

thank you for any help in advance

[Stefano]

The error message is the following: Receiving reported error (0x800CC0F): "The connection to the server was interrupted. If the problem continues, contact your server administrator or ISP.

wow.. very useful, a typical M$ error message.. it says nothing

The email is hosted locally.

pop3? imap? pop3S? imapS?

try using another client (i.e. Thunderbird).. I'm quite sure the problem is outlook

[bosco555]

Stefano, lascia il sarcasmo a casa per favore!  If I could decipher that error message I would have done that.  Is there a problem with this forum that people have a bad attitude when answering questions?  If someone has nothing helpful to say, rather say nothing at all.  I have been following these forums and it seems to be a recurrent issue.

These pages are supposed to be a help line for those in trouble, not a lecture in reading and searching manuals and posts.

Now...I have tried other email clients, and the problem persists.  The server is a pop server with pop3s for external access.  I have also deleted and re-created the outlook profile/s.  It is not an outlook problem as all the clients on the network behave in the same manner.

If there is a solution to this I'd like to know, if not just say so and I will migrate to another distro,plain and simple.  Sorry, but I have had enough of smart comments in this forum.