Topic: Unable to send IVR to Voice Mail

[del]

Hi All,

I'm trying to setup an IVR menu for the closed period on one of my trunks and the only option I want is to Press 1 to leave a message, but when I go to the IVR settings it doesn't allow me to save the Leave Voicemail *400  If I call in and listen to my greeting then press 1 it just hangs up  Am I missing something? Any help is appreciated.

Kind regards,
Del

[del]

Ignore my last post, must have been doing something stupid, it worked this time

Regards,
Del

[del]

OK, I can see what is happening here  It appears that it isn't allowing me to save more than three keys  I want to have some "hidden" options that aren't announced in the greeting. When I save Key 1, Key 2, Key 3 it saves OK, if I then save Key 4 Key 3 disappears If then save Key 3 Key disappears Any help is greatly appreciated.

Regards,
Del

[del]

Not sure if this was related to my missing line in the manager.conf (see http://forums.contribs.org/index.php/topic,50229.0.html) but it seems to be working OK now.

Del

[SARK devs]

There was a problem as you've  described with IVR to Voicemail but it is fixed in -86 which is up on the server.

Kind Regards

S

[del]

There was a problem as you've  described with IVR to Voicemail but it is fixed in -86 which is up on the server.

Kind Regards

S

Hi Selintra,

When you say -86 do you mean 3.1.1-86? If so I can only see up to 3.1.1-42 on your site

Kind regards,
Del

[SARK devs]

Ah, my mistake,

The problem I'm referring to is in V4

I believe V3 is fine

S

[del]

Hi Selintra,

It appears to be working OK now, I was probably doing something wrong 
Is V4 now stable? Can I upgrade from V3? If so do I need to uninstall the V3 rpms first? Thanks.

Kind regards,
Del