SME8 32 bits: problem with SOGo and siebe

Obsolete Releases > SME 8.x Contribs

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Arnaud:
Hi Nicola,

the /etc/sogo/sogo.conf is as follow:

--- Code: ---*
* ------------------------------------------------------------
* !!DO NOT MODIFY THIS FILE!!
*
* Manual changes will be lost when this file is regenerated.
*
* Please read the developer's guide, which is available
* at http://www.contribs.org/development/
*
* Copyright (C) 1999-2006 Mitel Networks Corporation
* ------------------------------------------------------------
*/
{
NGUseUTF8AsURLEncoding = YES;
OCSFolderInfoURL = "mysql://sogo:42rqgeUy8muPJaaxVUzmnrRy1DH5ELQS5p4PnUYLR0LQDyP7rcTPfAKM6P6oXbtbPuMFMJhVIecF@localhost/sogo/sogo_folder_info";
OCSSessionsFolderURL = "mysql://sogo:42rqgeUy8muPJaaxVUzmnrRy1DH5ELQS5p4PnUYLR0LQDyP7rcTPfAKM6P6oXbtbPuMFMJhVIecF@localhost/sogo/sogo_sessions_folder";
SOGoACLsSendEMailNotifications = NO;
SOGoAppointmentSendEMailNotifications = YES;
SOGoAppointmentSendEMailReceipts = YES;
SOGoAuthenticationMethod = LDAP;
SOGoDraftsFolderName = Drafts;
SOGoEnablePublicAccess = YES;
SOGoFoldersSendEMailNotifications = NO;
SOGoIMAPServer = localhost;
SOGoMailDomain = guedel.eu;
SOGoMailingMechanism = smtp;
SOGoProfileURL = "mysql://sogo:42rqgeUy8muPJaaxVUzmnrRy1DH5ELQS5p4PnUYLR0LQDyP7rcTPfAKM6P6oXbtbPuMFMJhVIecF@localhost/sogo/sogo_user_profile";
SOGoSMTPServer = localhost;
SOGoSentFolderName = Sent;
SOGoSuperUsernames = (
admin
);
SOGoTimeZone = Europe/Berlin;
SOGoTrashFolderName = Trash;
WOWorkersCount = 3;
SOGoMailAuxiliaryUserAccountsEnabled = YES;
SOGoMailCustomFromEnabled = YES;

SOGoSieveServer = sieve://localhost:4190;
SOGoSieveScriptsEnabled = YES;
SOGoVacationEnabled = YES;
SOGoForwardEnabled = YES;
NGImap4ConnectionStringSeparator = ".";

SOGoUserSources = (

{
CNFieldName = cn;
IDFieldName = uid;
UIDFieldName = uid;
baseDN = "ou=Users,dc=guedel,dc=eu";
canAuthenticate = YES;
displayName = "Users";
hostname = localhost;
id = users;
isAddressBook = YES;
port = ;
type = ldap;
},
{
CNFieldName = cn;
IDFieldName = cn;
UIDFieldName = cn;
baseDN = "ou=Groups,dc=guedel,dc=eu";
canAuthenticate = YES;
displayName = "Groups";
hostname = localhost;
id = groups;
isAddressBook = YES;
port = ;
type = ldap;
}
);
WOMessageUseUTF8 = YES;
WOParsersUseUTF8 = YES;
WOPort = 127.0.0.1:20000;
WOUseRelativeURLs = YES;
}
--- End code ---

The server has of course already some history, but nothing exotic.
I tried on the virtual machine (that is an old clone of the prod server): exactly the same reaction :sad: The popup only says that the service is not available right now.

I'm thinking about installing sme8 64 bits on the prod server and restore datas and parameter with affa --full-restore. If it woks (= if all the parameters of the 32 bits are compatible with the 64 bits - I think they are) it could be the easier and faster solution (even if it's not the solution of this problem).

But before I'll have a look on the sogo.conf of my 64bits tests machine and compare with the 32 bits.

Regards

Arnaud

nicolatiana:

--- Quote ---WOWorkersCount = 3;
--- End quote ---
+

--- Quote ---https://lists.inverse.ca/sogo/arc/users/2013-11/msg00084.html

--- End quote ---

According to this post try to modify the above parameter, at first directly (to see if give You some benefit), then modifying a custom template.

Nicola

P.S.: maybe your 64 bit is a fresh install ?

Daniel B.:
The problem is not the number of workers, but the fact that you have:

--- Code: ---SOGoSieveServer = "sieve://localhost:4190";
SOGoVacationEnabled = YES;
SOGoForwardEnabled = YES;
SOGoSieveScriptsEnabled = YES;

--- End code ---

In sogo.conf

SME doesn't run a sieve service on a default install (unless you use this: https://wikit.firewall-services.com/doku.php/smedev/dovecot, but it's not a default install anymore in this case ;-)). Those directives should be set to NO instead of YES, so SOGo won't try to reach a sieve server, and won't fail anymore when saving preferences.

If you're running the contrib from http://smeserver.nethesis.it/releases/8/i386/smeserver-sogo-1.0.1-1.el5.nh.noarch.rpm the responsible template is /etc/e-smith/templates/etc/sogo/sogod.conf/10defaults, arround line 29:

--- Code: --- # check nethservice version for disable sieve filter
if ($sysconfig{'ReleaseVersion'} =~ m/^8\.[123456789]$/) {
my $SievePort= ($sogod{'SievePort'} || "4190");
[...]

--- End code ---

Which means sieve is enabled only if you have a ReleaseVersion prop of the sysconfig entry is 8.something. This is a bug in the contrib, as this release version doesn't guarantee you'll have sieve enabled (Nethesis guys probably install a custom IMAP service with sieve enabled). You can override this 10defaults template with a custom-template to disable sieve support.

nicolatiana:

--- Quote ---SOGoSieveServer = "sieve://localhost:4190";
SOGoVacationEnabled = YES;
SOGoForwardEnabled = YES;
SOGoSieveScriptsEnabled = YES;
--- End quote ---
I did not considered it, sorry; after my recent issues I've upgraded all of my Sogo servers to Dovecot 2.x so for me the above setting are usual. :-?

More or less Nethesis do something like FWS to run Dovecot 2.x, I suppose

Not clear why in Arnaud's 64 bit is working.

Nicola

Arnaud:
Hello Daniel
and many thanks for your information: I will try this direction asap and give a (I hope positiv!) report.

For info: the sogo.conf of the 64 bit = sogo.conf of the 32 bits. The 64bits machine is a clone (via affa-restore) of the 32bits machine.

Bye.
Arnaud

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