stimzuk
Did you google for
TickerTracker "MBD2 error: Connect failed"
There are many results which appear related to mysql db access.
So as you did a new install to sme9 ie it cannot be upgraded directly from sme8, then I suspect you have either not created the mysql database correctly or have not set a user with correct permissions to access the Ticket Tracker database.
Refer Mysql Howto as it may give you some clues, see link at top of forums.