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Server manager cannot access

Offline smnirosh

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Server manager cannot access
« on: October 24, 2016, 03:30:30 PM »
Recently we update root certificate as per the discussion of following link
https://forums.contribs.org/index.php/topic,52674.msg271443.html#msg271443

Now i cannot access the server-manager via remote computer. Open Vpn bridge works better perfectly, but server-manager doesn't.

Do i have to update something also to work the server-manager?

Offline Stefano

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Re: Server manager cannot access
« Reply #1 on: October 24, 2016, 04:10:28 PM »
please define "remote computer" (do you mean from WAN side? or from remote pcs connected via VPN?) and "I cannot access" (what error? anything in the related logs?)

Offline smnirosh

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Re: Server manager cannot access
« Reply #2 on: October 24, 2016, 04:13:57 PM »
yes a computer connected via openvpn bridge.
which log do i have to refer?

Offline Stefano

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Re: Server manager cannot access
« Reply #3 on: October 24, 2016, 05:37:31 PM »
so a computer on a different subnet, right?

if so, Server-manager -> security -> remote  access -> Remote Management

Offline Daniel B.

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Re: Server manager cannot access
« Reply #4 on: October 24, 2016, 06:04:30 PM »
If the computer is connected on the VPN, it should be seen as being local (the same subnet as the local network). You should explain what you mean by "cannot access"
C'est la fin du monde !!! :lol:

Offline smnirosh

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Re: Server manager cannot access
« Reply #5 on: October 24, 2016, 06:27:10 PM »
I have used this computer for connect from my home to office all the time. But today i found this error
Cannot access= Seems this address not exists!


Offline Daniel B.

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Re: Server manager cannot access
« Reply #6 on: October 24, 2016, 06:28:30 PM »
Please tell us exactly the error message you have
C'est la fin du monde !!! :lol:

Offline smnirosh

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Re: Server manager cannot access
« Reply #7 on: October 24, 2016, 06:52:25 PM »
Unable to connect

Firefox can’t establish a connection to the server at 192.168.XXX.XXX.

    .The site could be temporarily unavailable or too busy. Try again in a few moments.
    .If you are unable to load any pages, check your computer’s network connection.
    .If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Offline Daniel B.

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Re: Server manager cannot access
« Reply #8 on: October 24, 2016, 07:00:01 PM »
So either your VPN is not working correctly (can you ping the private IP of your server ?). This can be for example a mismatch of the cipher configured, or of the copression settings between the client and the server. Or the httpd daemon is not running (can you access the server-manager from the lan ?)
C'est la fin du monde !!! :lol:

Offline Daniel B.

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Re: Server manager cannot access
« Reply #9 on: October 24, 2016, 07:00:40 PM »
Also check your proxy settings on your Firefox
C'est la fin du monde !!! :lol:

Offline smnirosh

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Re: Server manager cannot access
« Reply #10 on: October 24, 2016, 07:20:36 PM »
my vpn is working properly. I can access ibays, account server web-gui, and printers.
I also cannot access webmail to view admin emails. (same error appears)
the question i cannot answer is "(can you access the server-manager from the lan ?)". Because these days i am in leave.
I didn't change any settings on firefox.
I can ping the server's private ip.
I can access command through putty.
I tried to login as admin and access server manager, but it gave me error;

     Unable to retrieve http://localhost/server-manager:
                  connection rifused

I think the big clue is "Or the httpd daemon is not running" to find our problem. But i don't know how to track it.

Offline Daniel B.

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Re: Server manager cannot access
« Reply #11 on: October 24, 2016, 07:21:51 PM »
So, your web erver is not running most likely. Have you changed anything recently ? Check:

Code: [Select]
sv s /service/httpd-e-smith
httpd -t
C'est la fin du monde !!! :lol:

Offline smnirosh

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Re: Server manager cannot access
« Reply #12 on: October 24, 2016, 08:48:38 PM »
nothing changed. Only thing was renewed openvpn license as per linked i had added above.

sv s /service/httpd-e-smith  =   down: /service/httpd-e-smith: 1s, want up

httpd -t    =  Syntax error on line 136 of /etc/httpd/conf/httpd.conf:
SSLCertificateFile: file '/home/e-smith/ssl.crt/hostname.domain.it.crt' does not exist or is empty


Offline Stefano

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Re: Server manager cannot access
« Reply #13 on: October 24, 2016, 08:54:02 PM »
Then you found your problemi
Search here and the wiki for solution

Offline smnirosh

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Re: Server manager cannot access
« Reply #14 on: October 24, 2016, 08:58:42 PM »
good clue. Why this type of problem occurs?