Koozali.org: home of the SME Server

Contact for donations

Offline Peasant

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Contact for donations
« on: September 30, 2021, 07:10:52 PM »
Hello,
I've been a Gold supporter for a couple of years, and my donation left my paypal account in July this year, but it hasn't been updated here. I just want to check that Koozali actually got my donation this year. Thanks.
Jim

Offline ReetP

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Re: Contact for donations
« Reply #1 on: September 30, 2021, 07:41:39 PM »
Blimey. Can't have that!

Terry can check and we can get you badged up.

Hope you're well!! How's the B word affected you?
...
1. Read the Manual
2. Read the Wiki
3. Don't ask for support on Unsupported versions of software
4. I have a job, wife, and kids and do this in my spare time. If you want something fixed, please help.

Bugs are easier than you think: http://wiki.contribs.org/Bugzilla_Help

If you love SME and don't want to lose it, join in: http://wiki.contribs.org/Koozali_Foundation

Offline Peasant

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Re: Contact for donations
« Reply #2 on: September 30, 2021, 07:49:45 PM »
Blimey. Can't have that!

Terry can check and we can get you badged up.

Hope you're well!! How's the B word affected you?

Thanks. Something's nagging at the back of my mind that I've had this problem before, and it has something to do with the fact that I didn't renew here, but have an automagic payment from Paypal. We'll see. :-)

Otherwise doing fine thanks. Just getting round to having a look at v10 though. Expect a barrage of posts in the 10.x forum in the next few weeks!  :-P
Jim

Offline ReetP

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Re: Contact for donations
« Reply #3 on: September 30, 2021, 08:46:03 PM »
Ahhh if it renews via Paypal I don't think it gets picked up.

I can badge you up though.

Quote
Otherwise doing fine thanks.

Cool.

Quote
Just getting round to having a look at v10 though. Expect a barrage of posts in the 10.x forum in the next few weeks! 

LOL - I'm sure. No worries.
...
1. Read the Manual
2. Read the Wiki
3. Don't ask for support on Unsupported versions of software
4. I have a job, wife, and kids and do this in my spare time. If you want something fixed, please help.

Bugs are easier than you think: http://wiki.contribs.org/Bugzilla_Help

If you love SME and don't want to lose it, join in: http://wiki.contribs.org/Koozali_Foundation

Offline Jean-Philippe Pialasse

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    • http://smeserver.pialasse.com
Re: Contact for donations
« Reply #4 on: September 30, 2021, 10:22:28 PM »
it should get it when the initial payment was created using the forum but for mysterious reasons sometime the ping from PayPal to our forum get lost.

Terry or I will investigate that, whoever is the first at home with all needed access to check. (probably Terry will be first) 

Thanks for raising the flag. 
 

Offline TerryF

  • grumpy old man
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Re: Contact for donations
« Reply #5 on: September 30, 2021, 11:34:56 PM »
Damn, no excuses, however this has happened before, on a small number of occasions that I am aware of.  The system sends an email on a successful payment transaction with username amount etc. On an unsuccessful transaction it does not register the paypal ID/username with a forum username a "Paid subscription handler could not recover member ID" is posted with no other details. Someonen then applies some detective work to try and work out the who, even to point of a email to a potential identity

Finger pointed in my directeion, I chase them up to find the who. Your payment looks to be such a one, although I have no notice of a failed transaction in July. Unfortunately for most of July I was without power due to severe storm damge here in Melbourne. Mate can only offer a sincere apology and promise to buy you a beer next time I am out your way..yes my money is probably safe.

Have updated subs etc, and thank you not just for the $$ but you do give back in other ways, thanks again.

Terry Fage
--
qui scribit bis legit

Offline TerryF

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Re: Contact for donations
« Reply #6 on: September 30, 2021, 11:45:37 PM »
Just to add, if there is anyone else who has had an issue like this recently ping me up with a pers message here, its not that we dont like your money or you for that matter :-) sometimes the housekeeping gets missed when other shite hits..please let me know.

Terry
--
qui scribit bis legit

Offline Peasant

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Re: Contact for donations
« Reply #7 on: October 01, 2021, 09:40:09 AM »
Great, thanks for getting it sorted.

It's raining today, so no chance of farm work. Might actually get some time to get v10 working.... :-)
Jim