Topic: Sage on e-smith 5.5

[William Davison]

I have install Sage line 50 on the e-smith 5.5 samba server, it works OK except it is very slow on searches, particularly in SOP when typing in order numbers.  You can type in 3-4 characters instead of the normal on one before the drop down menu appears with the list of orders.   I can only assume there is some form of caching in memory going on when it is installed on a Windows 2000 peer to peer network.   In Novell and Microsoft OS the OS stores commonly used files in memory, but the Samba server looks to me as if it is reading it directly off the disk every time it is ask to lookup a list in drop down menu or search for an individual record.    

 

Does anyone have any ideas of how to get round these speed problems, as if I can’t I may have to go back to Windows.  

Would 5.6 be any better and when is Mitel going to release it it was going to be out in October.

[William Davison]

I have already enable hdparm and this makes no difference.

[Ed Form]

William Davison wrote:
>
> I have install Sage line 50 on the e-smith 5.5 samba server,
> it works OK except it is very slow on searches, particularly
> in SOP when typing in order numbers.  You can type in 3-4
> characters instead of the normal on one before the drop down
> menu appears with the list of orders.   I can only assume
> there is some form of caching in memory going on when it is
> installed on a Windows 2000 peer to peer network.   In Novell
> and Microsoft OS the OS stores commonly used files in memory,
> but the Samba server looks to me as if it is reading it
> directly off the disk every time it is ask to lookup a list
> in drop down menu or search for an individual record.
>
>  
>
> Does anyone have any ideas of how to get round these speed
> problems, as if I can’t I may have to go back to Windows.

Do you have Norton or Macafee antivirus running on the Windows machines that access the line 50 product? If you do, get rid of it and replace it with Ez Antivirus. There is a well known problem with Sage and these AV products. It's particularly bad when running reports. In one case that I was involved with, a report that took 2minutes 48 seconds on a single machine had only reached 30% completion after 3 hours over the network to a Linux/Samba server. Turning off Norton gave a run time of 2 minutes 35 seconds - faster than the standalone installation.

Sage and Norton blamed each other, although Norton first tried to deny any possibility of trouble.

Potential users should also be awarte that Sage have published a substantial dossier explaining why they will not support their products on Linux/Samba - they call it 'a server emulator' - and are, in my humble opinion, a complete waste of good skin.

Ed Form

[Ed Form]

Ed Form wrote:

> ....and are, in my humble opinion, a complete waste of good skin.

I should have added that there is no discernible speed problem on Line 50 served off Linux/Samba if correctly set up without the benfit of Norton's tender attentions.

Ed Form

[William Davison]

Thanks for the help, someone else had suggest the anti virus as well, but we do not use norton or symantec (it is odd the biggest sellers are worst performers).  We use  AVG anti-virus system (http://www.grisoft.com).  I ask a user to close it down AVG and then run Sage but  it made no difference, which is what I expected, as I understand the overhead is fairly low.

Is something about the samba on 5.5 that needs tweaking.

[Mark Adams]

I don't know if this will help you specifically with Sage but you might want to take a look at :-

http://drouillard.ca/Tips&Tricks/Samba/Oplocks.htm

For information on configuring Samba with multi-user database applications.

Regards

Mark