Topic: Cant Receive email from outside users

[Andrew]

I've searched the forums, but can not find a solution for my problem. I am running SME 5.5, and have email account andrew@andrewscomputerserviceu.us  I can send email out to anyone just fine, and I can recieve email from other users such as admin@andrewscomputerservice.us  However i can not recieve email from outside users, it just gets bounced back with unknown user.
I have ports 110, 25, 143 opened and forwarded on my smoothwall box that i use for firewall
Any ideas?

[Henrik]

Is the DNS set correctly up for your domain? A records, MX records etc? doing a ping to your domain shows: Reply from 64.251.66.3 - is this the ip of your router or how do you connect to the internet?

If its a router, Does the router use NAT? And if so, did you set op at NAT entry to forward port 25 to your SME box?

I think the answer lies somewhere here.....

/Henrik

[Hub]

sorry i mistyped my domain---  andrewscomputerservice.us    i have the mx records correct, and i have the ports forwarded to my SME box, the webserver works just fine and i have a static ip address, which is always on, but i still cant recieve any mail from outside users

[Terry Brummell]

From www.network-tools.com I just tried to validate an email address of admin@andrewscomputerservice.us and got this:

Validation results
Try again

canonical address:

MX records preference exchange IP address (if included)
0 mail.andrewscomputerservice.us [0.0.0.0]


It's basically saying your DNS is setup wrong.

Terry

[Andrew]

Thanks for your help--the problem was just as Terry suspected. The settings were wrong in my zoneedit setup. Thanks for not only helping me solve my problem but also to point out a useful site to check network setups