Topic: failing internet test w/cable modem

[Jeff]

Hi All!
I'm a new SME User and still somewhat of a Linux newbie as well.
I just want to make sure I'm troubleshooting this problem in the right direction.

Symptom: failing internet test.

Configuration:
Ethernet drivers: 3c59x (both)
assignment currently swapped. (tried both)

network settings:
server and gateway - dedicated
DHCP client enabled
DYNDNS - DYNDNS.org
DHCP server enabled
no external proxy

ifconfig properties  ((this is where I smell a rat)(keep in mind eth's are swapped))
ifconfig only gives loopback address.
ifconfig eth1 up:
eth1: unknown interface: No such device

ifconfig eth1:
eth1: error fetching interface information: Device not found.

ifconfig eth0 up:
no problem

ifconfig eth0
Link Encap: Ethernet HWaddr 00:A0:24:BC:58:CA
UP BROADCAST RUNNING MTU:1500 Metric:1
RX packets: 0 errors:0 0's straight through
TX packets: 4 errors:0 0 0 carrier: 4
collisions: 0 txqueuelen:100
interrupt: 11 base addr:0xe800


Now for the newbie questions:
-Do you think this is a hardware problem, or a cable modem problem?
-Or is this a problem with my configuration?

I successfully set this up at my lab in the university, using one of the same NICs. Although I'm wondering if the NIC is bad because it did spend some time in my backpack with my books.
Anyway the reason I add that is because I'm reasonably sure that the NIC has driver support.
The other NIC (eth0)worked fine when I was using Mandrake 9.0 connecting with DHCP.
Of course, even if the one NIC in eth1 is bad, eth0 is supposed to be connecting to the internet.

Oh, to respond to previous message posts:
- I did try rebooting, turning off the cable modem, swapping eth's, etc.

The only other issue I can think of is that this is with Time Warner RoadRunner.
I did see on some other message boards that there used to be a rrlogin.c file that was used before with older dists of RH5.x. But I discounted that b/c it worked fine w/Mandrake, and I didn't see any problems with RH6.x.

Sorry for the verbose message. Just trying to be a thorough newb!
Appreciate any and all help! Thanks!

Jeff

[Kees Blokland]

>eth1: unknown interface: No such device
>ifconfig eth1:
>eth1: error fetching interface information: Device not found.

It says what it says. This is your problem, nothing goes until it knows what card to talk to. Even though the majority of cards are properly detetected, there are always exceptions.

From the command prompt (Alt+F2) try issuing the command 'kudzu' . See if it finds any 'new' hardware. If not, try setting up with one card at the time, to establish each one is working, and what drivers it uses..

issue 'lsmod' > tell us what it says, same for  'lspci'

in the output of both commands, you should be able to identify your network card..

[Jeff]

Thank you for the help!

lsmod:
3c59x = 1 (autoclean)

(I think this should be 2 if both NICs were working, right? Or a different driver)

lspci:

Ethernet Controller: D-Link System Inc: Unknown device 1300 (rev 10)

( Here is the problem then! )


Ethernet Controller: 3Com Corp 3c595 100BaseTX

( This one seems correct )

Thanks again! I'll try a different NIC!

Jeff