Topic: Can't access pop mail from outside

[rosie]

I'm running SME Server 5.6beta7 with all current seven updates from ftp://ftp.e-smith.org/pub/e-smith/dev/5.6dev/updates/ installed. POP and IMAP server access is set to public and from the inside I can access my pop mail account using Outlook. But I can't access pop mail from the outside? Any ideas?

[Hub]

do you have your MX records setup properly, and DNS?  Whats an email address that can be checked? need more info

[rosie]

MX/DNS should be ok: My ISP (I have an xDSL connection with static IP) bloks port 25 for security reasons so they advice people who wants to run their own mailserver to setup a secondary mailserver in DNS which I (or rather speednames who runs my DNS) have done. I now recive mail without any problems and I can fetch pop mail from the inside but not from the outside. I'm running mpowering.biz on the server and the email I'm using is anders@mpowering.biz. Thanks!

[Hub]

are you trying to use webmail from the outside or an outlook express client? Because your webmail works just fine over a secure connection just go to

https://www.mpowering.biz/webmail/

(note the https)

as for problems recieving with outlook im not sure at this point in time

[rosie]

webmail is working fine and it also appears that IMAP is accesable from the outside aswell but I'm using pop (I have several other email accounts I check accessing other servers) as I prefere to have my mails stored on my laptop (using Outlook 2002). So my main concern is still to get pop access from the outside to work, which also should work with the configuration I have set up - but it doesn't!

[Damien Curtain]

rosie wrote:
>
> I'm running SME Server 5.6beta7 with all current seven
> updates from
> ftp://ftp.e-smith.org/pub/e-smith/dev/5.6dev/updates/
> installed. POP and IMAP server access is set to public and
> from the inside I can access my pop mail account using
> Outlook. But I can't access pop mail from the outside? Any
> ideas?

On your server ensure that the ports open:

bash-2.05a$ /sbin/iptables -L | grep pop3

should give:
ACCEPT     tcp  --  anywhere             anywhere           tcp dpt:pop3

Then
From your external machine see if a telnet session to that port will work:
telnet your.server.com 110
Trying ::ffff:xxx.xxx.xxx.xxx...
Trying xxx.xxx.xxx.xxx...
Connected to your.server.com
Escape character is '^]'.
+OK <21090.1041846134@localhost>
user yourusername
+OK
pass yourpassword
+OK
LIST

2742 2769
.
^]
telnet> quit
Connection closed.

If that works its a problem with your client. If you can't connect look in the logfile /var/log/secure for a DENY entry, might give you more of a clue. Also check you can actually reach your machine externally, maybe they're blocking ports 110 and 143 aswell as 25.
--
 Damien

[rosie]

thanks (problem solved)!

[Jeroen]

rosie wrote:
>
> so they advice people who wants to run their own mailserver to setup a
> secondary mailserver in DNS

What do you mean by this.....how did you set this up? Im very interested because my ISP also blocks port 25

Thanks

Jemaa