Topic: web server & webmail external access also Samba

[GG]

Hello All,

I'm running sme server 5.5 Update 6. I've a registered domain hostsup.com and using dyndns.org's brill custom dns service.
My problem is that I've setup the server so that I can access webmail and webpages that I created. Well I thought I did. I can get webmail and see the webpages when on the LAN. But when I try it from a work, it does not work. Running a trace route shows it times out after hiting a particular node. It doesn't even get to NTL who are my isp. Any clues?
Also I'm running Redhat 9.0 and my samba client will not connect to SME server. It asks for the password and then does nothing. Am I correct in guessing that its possible that the samba server is too old for the redhat samba client?
Finally, erviceLink doesn't seem to be installed on my machine. Is that a product that I'm suppose to purchase or is it free and how do I get it?

[Bill Talcott]

GG wrote:
>
> Hello All,
>
> I'm running sme server 5.5 Update 6. I've a registered domain
> hostsup.com and using dyndns.org's brill custom dns service.
> My problem is that I've setup the server so that I can access
> webmail and webpages that I created. Well I thought I did. I
> can get webmail and see the webpages when on the LAN. But
> when I try it from a work, it does not work. Running a trace
> route shows it times out after hiting a particular node. It
> doesn't even get to NTL who are my isp. Any clues?

If it doesn't even get to your ISP, I'd say that there's a problem with the connection somewhere in the middle. That's not really supposed to happen, but it can. Not really anything you can do about it if the problem isn't on either of your networks at the ends...

> Also I'm running Redhat 9.0 and my samba client will not
> connect to SME server. It asks for the password and then does
> nothing. Am I correct in guessing that its possible that the
> samba server is too old for the redhat samba client?

I would think that things would be backwards-compatible, but I know nothing about RH9. We're using every recent version of Windows with our SME 5.5 - WinFrame 1.7, NT4, 95b, 98(SE), Me, 2k, XP...

> Finally, erviceLink doesn't seem to be installed on my
> machine. Is that a product that I'm suppose to purchase or is
> it free and how do I get it?

ServiceLink is Mitel's support service. It's the difference between the free and paid versions.

[GG]

I would agree with you on the first point about the web page. However, I get external e-mails without any problem. Is my thinking then incorrect, if it can't find my SME Web server then it should not find my SME Mail Server either?
I'm not really a network person. I can do the LAN bits and some WAN stuff. The rest is a bit cloudy.

[GG]

I need a bit of clarification on something. In the Review configuration, under
Networking Parameters, the Gateway parameter is empty. Should this be the ISP's gateway?
The DNS parameter is empty. Should this not have something in it or is this available only with ServiceLink?

I've worked out the web server problem. I made an entry in Dyndns for my internal network thinking it required it. Doh!

[Bill Talcott]

GG wrote:
>
> I need a bit of clarification on something. In the Review
> configuration, under
> Networking Parameters, the Gateway parameter is empty. Should
> this be the ISP's gateway?

Yes.

> The DNS parameter is empty. Should this not have something in
> it or is this available only with ServiceLink?

No, normally you shouldn't have anything there. The SME will handle requests, and make upline requests for the stuff it doesn't know. This field is for specifying if you already have a DNS server, or need to query your ISP's DNS rather than having the SME do it itself.

> I've worked out the web server problem. I made an entry in
> Dyndns for my internal network thinking it required it. Doh!

That's what I was going to say. If you're going by domain name, you also have to take DNS into account. Trying via IP would have eliminated DNS from the equation.

[GG]

Thanks for your help Bill