Hi
first at all
you are right the same problem occurs with 
www.mitel.com .
a ping from sme-server fails  but
the command dig 
www.mitel.com succeed and gives me the address 216.191.234.137 .
a ping to this IP address fails .
maybe this server is down, it  doesn't seem to be a related dns problem.
If a try the same operation with 
www.java.sun.comdig succeeds and gives me the IP address 192.18.97.39.
A ping to this IP address succeeds (from sme and intranet)
A ping to 
www.java.sun.com succeeds from sme (seems to be slow)
and fails from intranet.
In this case problem seems to be directly  linked to dns management .
If i bypass the SME server  (connect directly behind the adsl modem) problem doesn't occur .
Joel