I Agree as well.
I to have had many snotty replies from Darrell, as have associates of mine that I had referred his way.
I have followed devinfo long enough to see the reasoning for tension between the two.
Each and every one of us at one point or another started somewhere, and have (and still do) inapropriately ask stupid questions on the forums but do not get snotty answers from people in the community including Mitel.
Try and post a thread like this on his forum and see how it is responded to.
I to am listed as a reseller for RAV. There was instant concern about this as if something was being threatened. I was also approached by several Vendors to be a reseller for their products after the announcement that RAV would be discontinued and did considerable thinking before making the following decision.
I will not put myself in a situation with Mission Critical applications like Antivirus etc that rely on someone elses "interface" or "support" to make it work. The results of doing that are obvious with what happened to RAV, great product, strong company, but gone in a heartbeat, included with it all of Darrell ( or whoever it may be's) hard work etc to make it user friendly with the OS you chose. I do not believe you can put so much faith in someone who did not actually write the Operating System or the Application themself, because without either they are nothing. They simply have enough knowledge to create the interface to the two, that I believe hazes over who really did the legwork to start with. If you read into that enough you will get what I mean. What happens when Bitdefender of whoever gets bought out, or gets in financial trouble or what ever.
You have to remember we are using someone (Mitels) free Operating system and someones "Purchased/Commercial programs-interfaces) and expecting the whole thing to be "Supported".
I use a lot of the contribs and truly appreciate them, and the people who have created them, and the community spirit the reads and replies in constructive terms. From my personal experience I believe that it makes sense to look at the "Supported" service offerings from Mitel on current and future releases for a sure bet. Regarding buying anyones product, it is also a wise idea to look just a little bit deeper into how good of a deal you are really getting when it comes time for support, and, who do you get the support from? I had one client who purchased RAV and then when he needed support was asked to "buy" it.
Dan
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