Topic: Road Runner and SME

[Anthonye]

Is there anything special anyone knows about connecting SME via a cable modem using the Road Runner cable service? I cannot get it to recieve an IP address via DHCP and when I attempt to use the one my router ALWAYS gets it still does not connect when I test the SME server. I would REALLY appreciate any help.. Thanks

Tony

[guest]

are you using a straight thru cable or a cross-over?  If you hook up a hardware router to it, does it work?  When you connected the cable modem to your server, did you reboot the cable router (unplug power) let it reboot then start up the server? The cable modem keeps an arp table for routing by mac address.

Simple questions that could help give you an answer.

[Anthonye]

I am using a straight through cable, have a good link light. I unplugged the cable modem and restarted it then turned on the SME server. It still is not getting an IP. I am at a loss. I have tried both network cards on a local network and they both work. I am about to give up on the SME.

[wewa]

we have been using SME 5.5 and now 6.0 for the past 1.5 years on RR with our provided Cisco cable modem.

We use it with dual homing ethernet, one going to our network switch, the other to the cable modem. installation detected the onboard NIC and the PCI NIC fine.

You can give up on SME but you'd be missing out!
We previously used Appleshare Mac servers, Cobalt Qube2 servers, and Microsoft SBS and this has been the most robust and reliable for our needs.

Good luck!

[RayG]

I have used various versions of SME on my RR connection for two years and have only run into one problem. And amazingly, I run into the same problem over and over. You would think I could catch a clue somewhere along the line.

You MUST power down your cable modem when connecting a device with a different MAC address. The modem only responds to the first MAC address it "sees" when it powers up.

[MSmith]

My guess would be that it should be "DHCP sending MAC address as client ID" (or whatever the exact wording is).  You might try it the other way, just to see ... and you might also try another NIC as the external interface.  The order in which you turn on the devices might also matter.

[del]

Hi All,
I use RR  without any problems, RayG is 100% right, you need to power down the RR Modem, a simple reset doesn't seem to work. I actually left mine unplugged overnight. The setting you need in configuration is option #2 "DHCP (send ethernet address as client identifier)" Hope this helps.
Regards,
Del