thanks i have switched to my connection that's direct to the router and putty still times out, i pinged it from root and its fine, (although i cant get it to stop pinging)
ive tryed the reboot and still the same effect, it was doing it all the way though the update aswell.
im fine on this connection as i only need the other one to access the server manager and upload files even though i have allowed ftp and ssh from entire internet still times out or refuses connection.