Topic: can not send Email !!!

[alahli77]

Hi every one
I'm new here

I have SME Server 8.1 and it's working fine
it's sending and receiving good
but my problem in this few days with Gmail
I can receive from Gmail but I can't send

all Email like Hotmail yahoo etc.. it's working fine
only when I send to Gmail

How can I fix this
please help me >>>>>>>>

[brianr]

you'll have to give us more details - do you get a bounce message from gmail or does the email appear to go and not arrive or what?

Incidentally 8.1 is an old version - you ought t be running version 9.2

[alahli77]

you'll have to give us more details - do you get a bounce message from gmail or does the email appear to go and not arrive or what?

Incidentally 8.1 is an old version - you ought t be running version 9.2

 thanks for replay
I don't get any bounce message from gmail
it's only send  without any message and nothing arrive like you don't send anything
I don't know why and it's normal with other email

and about version 9.2 I don't have time now to that because 8.1 it work fine now . I will make that later

[Daniel B.]

Most likely your email are just being taggued as spam. You can check /var/log/qmail/current while sending an email, you'll be able to check if the remote server accepts the email or not. It can also depend if you use a smart host or not

[alahli77]

any one have any idea to solve this 

[Daniel B.]

Yes, have a look at the file /var/log/qmail/current and should be able to see if the remote server did accept your email or not at all

[alahli77]

Yes, have a look at the file /var/log/qmail/current and should be able to see if the remote server did accept your email or not at all

it give me this

2017-10-12 08:43:41.500438500 new msg 46403334
2017-10-12 08:43:41.500440500 info msg 46403334: bytes 3215 from <ahmedsaloom@altawi.com.sa> qp 24571 uid 453
2017-10-12 08:43:41.550386500 starting delivery 3031: msg 46403334 to remote saloum77@gmail.com
2017-10-12 08:43:41.550389500 status: local 0/20 remote 1/20
2017-10-12 08:43:43.814133500 delivery 3031: success: 64.233.184.27_accepted_message./Remote_host_said:_250_2.0.0_OK_1507812223_a6si3779562wrh.292_-_gsmtp/
2017-10-12 08:43:43.814137500 status: local 0/20 remote 0/20
2017-10-12 08:43:43.814138500 end msg 46403334

[CharlieBrady]

success: 64.233.184.27_accepted_message

OK, so the subject of this thread is wrong - you *can* send email. The problem is somewhere within google (or 1e100.net, which might be the same thing).

$ host 64.233.184.27
27.184.233.64.in-addr.arpa domain name pointer wa-in-f27.1e100.net.
$

[alahli77]

OK, so the subject of this thread is wrong - you *can* send email. The problem is somewhere within google (or 1e100.net, which might be the same thing).

$ host 64.233.184.27
27.184.233.64.in-addr.arpa domain name pointer wa-in-f27.1e100.net.
$

if that meaning is no problem to send to gmail

but why when I send via (web mail) I get mail in gmail but when I send from sme server nothing receive   

[alahli77]

if that meaning is no problem to send to gmail

but why when I send via (web mail) I get mail in gmail but when I send from sme server nothing receive   

can any one help in that.

[janet]

alahli77

The logs & tests indicate that gmail does receive your message.

Log in directly using a web browser to your gmail account & look in other various folders.
Perhaps gmail has identified mail from your sme server as spam & moved it to a spam folder, or moved it to some other priority or social media or similar folder.

[alahli77]

alahli77

The logs & tests indicate that gmail does receive your message.

Log in directly using a web browser to your gmail account & look in other various folders.
Perhaps gmail has identified mail from your sme server as spam & moved it to a spam folder, or moved it to some other priority or social media or similar folder.

if that happen for one user it's ok
but all users around 50 user same that they cant send to gmail and send it to Hotmail yahoo etc.. normally
I need to know this happing from  sme or other place .

[janet]

alahli77

Please do what I said in my last post, this will help to identify where the problem is.

Just saying it must be a problem with SME server because 50 other users claim they cannot send to gmail, is a false & invalid claim & conclusion.

Please check all the gmail folders for a specific recipient by logging in to a users gmail acct  using web browser.

This troubleshooting method is called a process of elimination ie rule out all the possibilities one by one.

[CharlieBrady]

but why when I send via (web mail) I get mail in gmail but when I send from sme server nothing receive   

I don't know what you mean here. Using 'web mail' *is* sending from sme server.

If your qmail log shows that gmail's server accepted the message, you will have to ask google why the message is not delivered or made visible. Nobody here can tell you.

[janet]

I don't know what you mean here. Using 'web mail' *is* sending from sme server.

From previous posts by the OP even though he says he is a new user, I believe he means webmail using their ISPs webmail service, so he is not sending from SME server.

Is that correct alahli77 ?