Topic: no access to contribs using static ip

[jackl]

Russell

Any Joy?

Regards
Jack.

[fixit]

Hi Jack, I have tried a few things without success.

I set SME to PPPoe with password, & I also removed the dhcp & static ip from SME

I am not familiar with setting dhcp on WAN side and bridging mode on the speedtouch 510.

if you have some knowledge of the speedtouch settings of where to change them or how to configure the speedtouch 510 I would greatly appreciate the help.

I rang telstra bigpond (my isp) if i could change my static ip, they told me that my static ip was related to my phone number, so in order to change my static ip i have to change my phone number, that's just great. LOL thats out the question then.

Thanks, Russell

[KelvinLee]

Hi fixit,

As posted by Jack, you need to change your Speedtouch modem from Router mode to Bridge mode.

Details on doing this can be found from the Speedtouch manual.

http://www.speedtouchdsl.com/pdf/Manuals/510-530-516-536-546/v4/E-SIT-CTC-20030306-0003_v3.0_public.pdf

Look around page 43 onwards.


Your current setup is called double NATing (as the Speedtouch does NAT once, the the SME server NATs the connection again before reaching your LAN stations). This can lead to problems down the track.

Set SME as Server and Gateway and use PPoE login to get to your Telstra account. You do not need to tell SME that you are on a static IP address. That part is done by Telstra automatically whenever your server logs in (Telstra basically just assigns the same IP address to you by DHCP every time your login - that's how Static IP works with them and quite a number of ISPs).

BTW Ray, the following are all Private IP addresses (not just 192.168.x.x) :-

Class A: 10.0.0.0 - 10.255.255.255
(Subnet mask: 255.0.0.0)
Class B: 172.16.0.0 - 172.31.255.255
(Subnet mask: 255.255.0.0)
Class C: 192.168.0.0 - 192.168.255.255
(Subnet mask: 255.255.255.0)

Cheers.

Kelvin

[raem]

Thanks Kelvin (I think I read it as 100.x.x.x rather than 10.x.x.x)

[CharlieBrady]

I recognised it from your ip configuration
change the router to bridgeing mode might solve your problem.
...
So remove any static address settings you have set in the router, and set it to dhcp on WAN side and bridging mode.

In bridging mode the router/modem won't use DHCP on the WAN side. It won't have an IP address itself; it'll just relay PPPoE between the ISP and the SME server.

[jackl]

Charlie,
 My apologies you are correct.

Russell,
your isp can technically change your ip address it is most likely they have no administration process to deal with this request.
 Still try the speedtouch in bridge mode and let the SME handle the PPPoE and it should work fine.
Use ifconfig to see if your static ip address appears on ppp0

Regards
Jack

[fixit]

ok i have done everything you guys have said to do, but still have the same problem, still no access to contribs.

I changed the router to bridgeing mode so sme does everything.

what can i try now.

could it possibly be that my ip has been black listed for some reason

[raem]

First of all drop the notion that your IP has been blacklisted (ie RBL listed), if it was then that would only affect mail that othert people receive from you.

Your server configuration and router setup is the issue.

Post your current server configuration details again.

When I browse to your site I get:

While trying to retrieve the URL: http://www.fixitcomputers.com.au/

The following error was encountered:

Connection Failed
The system returned:

    (113) No route to host

[fixit]

Hi Ray, The reason why u can not view fixitcomputers.com.au is because I'm not using my static ip, this is so i can go to contribs or email anyone @contribs.

I will post the configuration of server in next message as i have to reconfig sme to do this, change back to static.

so if you want to try and ping, trace route or view www.fixitcomputers.com.au, now might be your chance.

Regards, Russell

[raem]

Browsing to www.fixitcomputers.com.au resolves OK
I get the web page for
Bundaberg Fix-IT Computers
Mobile Computer Service
Website still under construction

************************************

ping www.fixitcomputers.com.au

PING fixitcomputers.com.au (61.9.212.66) from xxx.xxx.xxx.xxx : 56(84) bytes of data.
64 bytes from CPE-61-9-212-66.qld.bigpond.net.au (61.9.212.66): icmp_seq=1 ttl=46 time=88.9 ms

************************************

ping 61.9.212.66

PING 61.9.212.66 (61.9.212.66) from xxx.xxx.xxx.xxx : 56(84) bytes of data.
64 bytes from 61.9.212.66: icmp_seq=1 ttl=46 time=84.8 ms

*************************************

traceroute www.fixitcomputers.com.au

traceroute to fixitcomputers.com.au (61.9.212.66), 30 hops max, 38 byte packets
 1  xxx-xxx-xxx-xxx-xxx.xxxx.xxx.xx (xxx.xxx.xxx.xxx)  15.913 ms  15.058 ms  18.346 ms
 2  172.31.217.38 (172.31.217.38)  15.173 ms  15.161 ms  16.363 ms
 3  syd-nxg-ibo-zeu-1-gi-1-2.tpgi.com.au (220.244.229.9)  16.586 ms  14.897 ms  13.191 ms
 4  syd-nxg-ibo-l3-ge-0-2.tpgi.com.au (220.244.229.132)  12.910 ms  15.400 ms  13.192 ms
 5  syd-nxg-ibo-tit-ge-0-1.tpgi.com.au (220.244.226.1)  13.152 ms  15.399 ms  13.435 ms
 6  syd-nxg-ibo-ero-ge-1-0.tpgi.com.au (203.58.24.129)  16.830 ms  15.429 ms  16.396 ms
 7  202.139.78.13 (202.139.78.13)  17.336 ms  15.310 ms  16.442 ms
 8  GE-WAN3-1.un2.optus.net.au (203.202.36.9)  16.951 ms  18.004 ms  16.371 ms
 9  gigabitethernet4-3.ken12.sydney.telstra.net (139.130.2.65)  16.944 ms  15.026 ms  16.240 ms
10  10GigabitEthernet15-0.ken-core4.Sydney.telstra.net (203.50.20.1)  21.330 ms  16.652 ms  17.219 ms
11  10GigabitEthernet12-0.chw-core2.Sydney.telstra.net (203.50.6.42)  16.577 ms  15.194 ms  16.396 ms
12  Pos9-0.exi-core1.Melbourne.telstra.net (203.50.6.38)  31.463 ms  32.301 ms  32.396 ms
13  GigabitEthernet2-7.exi1.Melbourne.telstra.net (203.50.77.14)  33.702 ms  31.485 ms  32.954 ms
14  broadb1.lnk.telstra.net (139.130.94.126)  32.964 ms  31.412 ms  32.964 ms
15  61.9.129.4 (61.9.129.4)  31.572 ms  31.152 ms  33.224 ms
16  61.9.128.147 (61.9.128.147)  33.167 ms  33.621 ms  33.436 ms

*****************************************

[raem]

In the configuration that provides external access to your site, can you ping contribs.org by URL and IP ?

[fixit]

I did a trace route with dynamic and static using both xp and sme. also here is my Networking Parameters

Server Mode: servergateway
Local IP address/subnetmask 192.168.1.1/255.255.255.0
External IP address/subnet mask: 61.9.212.66

Additional local networks 192.168.1.0/255.255.255.0

DHCP server: enabled
Beginning of DHCP address range   192.168.1.65
End of DHCP address range   192.168.1.250

Server names
DNS server   192.168.1.1
Web server   www.fixitcomputers.com.au
Proxy server   proxy.fixitcomputers.com.au:3128
FTP server   ftp.fixitcomputers.com.au
SMTP, POP, and IMAP mail servers mail.fixitcomputers.com.au

Domain information
Primary domain   fixitcomputers.com.au
Virtual domains   fixitcomputers.com.au

Primary web site http://www.fixitcomputers.com.au
Server manager   http://fixit/server-manager/
User password panel http://fixit/user-password/

Email Addresses useraccount@fixitcomputers.com.aufirstname.lastname@fixitcomputers.com.aufirstname_lastname@fixitcomputers.com.au

here is what i got with the trace routes

Trace route using dynamic ip in XP

Tracing route to contribs.org [207.182.33.10] over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fixit.fixitcomputers.com.au [192.168.1.1]
  2    23 ms    22 ms    22 ms  172.31.142.24
  3    21 ms    23 ms    22 ms  172.31.170.6
  4    22 ms    22 ms    19 ms  61.9.208.139
  5    20 ms    19 ms    19 ms  CPE-61-9-210-6.qld.bigpond.net.au [61.9.210.6]
  6    21 ms    20 ms    19 ms  GigabitEthernet3-3.woo4.Brisbane.telstra.net [139.130.239.249]
  7    21 ms    22 ms    19 ms  GigabitEthernet6-0.woo-core1.Brisbane.telstra.net [203.50.51.129]
  8    30 ms    33 ms    33 ms  Pos5-0.ken-core4.Sydney.telstra.net [203.50.6.221]
  9    34 ms    33 ms    32 ms  10GigabitEthernet3-0.pad-core4.Sydney.telstra.net [203.50.6.86]
 10    33 ms    32 ms    33 ms  GigabitEthernet2-2.syd-core01.Sydney.net.reach.com [203.50.13.38]
 11   182 ms   181 ms   182 ms  i-6-1.wil-core02.net.reach.com [202.84.249.201]
 12   183 ms   182 ms   181 ms  i-6-2.wil04.net.reach.com [202.84.251.186]
 13   183 ms   181 ms   181 ms  lax-brdr-01.inet.qwest.net [205.171.4.53]
 14   182 ms   182 ms   182 ms  lax-core-02.inet.qwest.net [205.171.19.41]
 15   195 ms   196 ms   194 ms  bur-core-01.inet.qwest.net [205.171.8.42]
 16   218 ms   218 ms   218 ms  tmp-core-01.inet.qwest.net [205.171.8.2]
 17   201 ms   201 ms   202 ms  phv-edge-01.inet.qwest.net [205.171.129.86]
 18   227 ms   224 ms   225 ms  65.121.93.134
 19   226 ms   223 ms   225 ms  t2-0.Tucson-enss1.t3.login.com [204.17.35.106]
 20   227 ms   225 ms   225 ms  Core-GW.Opus1.COM [207.182.35.58]
 21   229 ms   228 ms   229 ms  DSL-GW3.Opus1.COM [204.27.149.14]
 22   233 ms   235 ms   234 ms  coleman-Rstrat-T1.Opus1.NET [207.182.63.246]
 23   233 ms   234 ms   236 ms  gpl.contribs.org [207.182.33.10]

Trace complete.
Trace route using dynamic ip in SME

[root@fixit root]# traceroute contribs.org
traceroute to contribs.org (207.182.33.10), 30 hops max, 38 byte packets
 1  172.31.142.24 (172.31.142.24)  19.402 ms  40.703 ms  17.314 ms
 2  172.31.170.6 (172.31.170.6)  20.210 ms  19.044 ms  21.028 ms
 3  61.9.208.139 (61.9.208.139)  17.486 ms  18.798 ms  17.106 ms
 4  CPE-61-9-210-6.qld.bigpond.net.au (61.9.210.6)  18.918 ms  19.259 ms  16.576
 ms
 5  GigabitEthernet3-3.woo4.Brisbane.telstra.net (139.130.239.249)  16.522 ms  1
8.722 ms  16.570 ms
 6  GigabitEthernet6-0.woo-core1.Brisbane.telstra.net (203.50.51.129)  32.058 ms
  16.506 ms  16.579 ms
 7  Pos5-0.ken-core4.Sydney.telstra.net (203.50.6.221)  27.119 ms  29.132 ms  29
.881 ms
 8  10GigabitEthernet3-0.pad-core4.Sydney.telstra.net (203.50.6.86)  30.820 ms
29.348 ms  29.404 ms
 9  GigabitEthernet2-2.syd-core01.Sydney.net.reach.com (203.50.13.38)  30.324 ms
  32.561 ms  29.150 ms
10  i-6-1.wil-core02.net.reach.com (202.84.249.201)  177.661 ms  178.382 ms  178
.482 ms
11  i-6-2.wil04.net.reach.com (202.84.251.186)  178.846 ms  177.976 ms  178.894
ms
12  lax-brdr-01.inet.qwest.net (205.171.4.53)  178.636 ms  178.881 ms  178.461 m
s
13  lax-core-02.inet.qwest.net (205.171.19.41)  180.108 ms  179.880 ms  180.184
ms
14  bur-core-01.inet.qwest.net (205.171.8.42)  192.196 ms  190.480 ms  189.282 m
s
15  tmp-core-01.inet.qwest.net (205.171.8.2)  217.570 ms  214.124 ms  214.925 ms
16  phv-edge-01.inet.qwest.net (205.171.129.86)  197.309 ms  198.510 ms  200.025
 ms
17  65.121.93.134 (65.121.93.134)  221.452 ms  221.113 ms  222.456 ms
18  t2-0.Tucson-enss1.t3.LOGIN.COM (204.17.35.106)  222.662 ms  223.891 ms  222.
430 ms
19  Core-GW.Opus1.COM (207.182.35.58)  221.694 ms  221.084 ms  221.477 ms
20  DSL-GW3.Opus1.COM (204.27.149.14)  226.351 ms  226.377 ms  226.109 ms
21  coleman-Rstrat-T1.Opus1.NET (207.182.63.246)  230.816 ms  233.281 ms  230.55
5 ms
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30   * * *

 
Trace route using static ip xp

Tracing route to contribs.org [207.182.33.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fixit.fixitcomputers.com.au [192.168.1.1]
  2    50 ms    49 ms    49 ms  61.9.128.251
  3    50 ms    49 ms    49 ms  adelaide-atm.vic.bigpond.net.au [61.9.128.145]
  4    49 ms    49 ms    49 ms  61.9.129.6
  5    48 ms    49 ms    50 ms  GigabitEthernet2-10.exi2.Melbourne.telstra.net [139.130.0.5]
  6    48 ms    49 ms    49 ms  GigabitEthernet2-9.exi1.Melbourne.telstra.net [203.50.77.33]
  7    51 ms    49 ms    49 ms  GigabitEthernet2-0.exi-core1.Melbourne.telstra.net [203.50.77.17]
  8    65 ms    66 ms    66 ms  Pos15-0.chw-core2.Sydney.telstra.net [203.50.6.37]
  9    66 ms    65 ms    66 ms  InterfaceA.oxf-core1.Sydney.telstra.net [203.50.6.2]
 10    65 ms    65 ms    65 ms  GigabitEthernet6-0.syd-core04.Sydney.net.reach.com [203.50.13.34]
 11    67 ms    66 ms    65 ms  i-5-0.syd-core02.net.reach.com [202.84.144.249]
 12   213 ms   214 ms   215 ms  i-0-0.wil-core02.net.reach.com [202.84.144.101]
 13   213 ms   215 ms   215 ms  i-6-2.wil04.net.reach.com [202.84.251.186]
 14   215 ms   214 ms   214 ms  lax-brdr-01.inet.qwest.net [205.171.4.53]
 15   219 ms   213 ms   215 ms  lax-core-02.inet.qwest.net [205.171.19.41]
 16   240 ms   241 ms   238 ms  bur-core-01.inet.qwest.net [205.171.8.42]
 17   231 ms   232 ms   231 ms  tmp-core-01.inet.qwest.net [205.171.8.2]
 18   255 ms   252 ms   251 ms  phv-edge-01.inet.qwest.net [205.171.129.86]
 19   256 ms   257 ms   258 ms  65.121.93.134
 20   240 ms   237 ms   240 ms  t2-0.Tucson-enss1.t3.login.com [204.17.35.106]
 21   243 ms   244 ms   244 ms  Core-GW.Opus1.COM [207.182.35.58]
 22   243 ms   241 ms   241 ms  DSL-GW3.Opus1.COM [204.27.149.14]
 23   271 ms   268 ms   267 ms  coleman-Rstrat-T1.Opus1.NET [207.182.63.246]
 24   267 ms   270 ms   270 ms  gpl.contribs.org [207.182.33.10]

Trace complete.

 
Trace route using static ip SME


Welcome to SME Server 6.6
[root@fixit root]# traceroute contribs.org
traceroute to contribs.org (207.182.33.10), 30 hops max, 38 byte packets
 1  61.9.128.251 (61.9.128.251)  47.601 ms  44.657 ms  46.875 ms
 2  adelaide-atm.vic.bigpond.net.au (61.9.128.145)  46.320 ms  45.603 ms  45.413
 ms
 3  61.9.129.6 (61.9.129.6)  46.583 ms  46.128 ms  45.911 ms
 4  GigabitEthernet2-10.exi2.Melbourne.telstra.net (139.130.0.5)  46.578 ms  45.
436 ms  46.380 ms
 5  GigabitEthernet2-9.exi1.Melbourne.telstra.net (203.50.77.33)  45.850 ms  46.
119 ms  46.170 ms
 6  GigabitEthernet2-0.exi-core1.Melbourne.telstra.net (203.50.77.17)  46.084 ms
  45.814 ms  45.653 ms
 7  Pos15-0.chw-core2.Sydney.telstra.net (203.50.6.37)  61.865 ms  62.112 ms  63
.159 ms
 8  InterfaceA.oxf-core1.Sydney.telstra.net (203.50.6.2)  62.611 ms  62.142 ms
62.426 ms
 9  GigabitEthernet6-0.syd-core04.Sydney.net.reach.com (203.50.13.34)  63.326 ms
  62.133 ms  63.151 ms
10  i-5-0.syd-core02.net.reach.com (202.84.144.249)  62.350 ms  62.420 ms  63.59
8 ms
11  i-0-0.wil-core02.net.reach.com (202.84.144.101)  210.420 ms  211.172 ms  211
.740 ms
12  i-6-2.wil04.net.reach.com (202.84.251.186)  211.599 ms  209.644 ms  211.487 ms
13  lax-brdr-01.inet.qwest.net (205.171.4.53)  212.132 ms  212.885 ms  213.435 ms
14  lax-core-02.inet.qwest.net (205.171.19.41)  213.699 ms  211.801 ms  211.165 ms
15  bur-core-01.inet.qwest.net (205.171.8.42)  238.954 ms  236.682 ms  234.246 ms
16  tmp-core-01.inet.qwest.net (205.171.8.2)  228.832 ms  229.449 ms  229.335 ms
17  phv-edge-01.inet.qwest.net (205.171.129.86)  246.816 ms  246.779 ms  248.552 ms
18  65.121.93.134 (65.121.93.134)  254.712 ms  253.963 ms  256.177 ms
19  t2-0.Tucson-enss1.t3.LOGIN.COM (204.17.35.106)  276.167 ms  435.286 ms  424.935 ms
20  Core-GW.Opus1.COM (207.182.35.58)  241.937 ms  240.612 ms  241.396 ms
21  DSL-GW3.Opus1.COM (204.27.149.14)  239.953 ms  240.020 ms  237.240 ms
22  coleman-Rstrat-T1.Opus1.NET (207.182.63.246)  288.689 ms  278.762 ms  263.808 ms
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

[Quail_Linux]

Hi,

This is what i got when i ping and traceroute your domain.

ping www.fixitcomputers.com.au

Pinging fixitcomputers.com.au [61.9.212.66] with 32 bytes of data:

Reply from 61.9.129.5: TTL expired in transit.
Reply from 61.9.129.5: TTL expired in transit.
Reply from 61.9.129.5: TTL expired in transit.
Reply from 61.9.129.5: TTL expired in transit.

Ping statistics for 61.9.212.66:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

tracert www.fixitcomputers.com.au

Tracing route to fixitcomputers.com.au [61.9.212.66]
over a maximum of 30 hops:

  1    17 ms     3 ms     3 ms  xxxxx-xxxxx.localdomain [xxx.xxx.xxx.xxx]
  2    50 ms    40 ms    49 ms  vpdn.tsw01-wick-bne.comindico.com.au [203.194.30.234]
  3    48 ms    44 ms    45 ms  ge8-0-0.cor01-waym-adl.comindico.com.au [203.220.236.61]
  4    76 ms    67 ms    65 ms  pos2-1.cor02-kent-syd.comindico.com.au [203.194.1.21]
  5    68 ms    65 ms    67 ms  pos1-3.bdr03-kent-syd.comindico.com.au [203.194.28.249]
  6    70 ms    66 ms    67 ms  POS2-1-0.un1.optus.net.au [202.139.129.221]
  7    64 ms    66 ms    65 ms  GE-WAN3-4.un2.optus.net.au [203.202.36.137]
  8    70 ms    64 ms    65 ms  gigabitethernet4-3.ken12.sydney.telstra.net [139.130.2.65]
  9    69 ms    66 ms    65 ms  10GigabitEthernet15-0.ken-core4.Sydney.telstra.net [203.50.20.1]
 10    69 ms    62 ms    65 ms  10GigabitEthernet12-0.chw-core2.Sydney.telstra.net [203.50.6.42]
 11    80 ms    78 ms    79 ms  Pos9-0.exi-core1.Melbourne.telstra.net [203.50.6.38]
 12    81 ms    78 ms    77 ms  GigabitEthernet2-7.exi1.Melbourne.telstra.net [203.50.77.14]
 13    83 ms    78 ms    77 ms  bpber001.lnk.telstra.net [139.130.0.14]
 14    79 ms    76 ms    79 ms  61.9.129.5
 15    79 ms    81 ms    79 ms  61.9.129.4
 16    79 ms    79 ms    81 ms  61.9.129.5
 17    77 ms    79 ms    77 ms  61.9.129.4
 18    83 ms    77 ms    81 ms  61.9.129.5
 19    79 ms    77 ms    79 ms  61.9.129.4
 20    77 ms    78 ms    79 ms  61.9.129.5
 21    81 ms    79 ms    77 ms  61.9.129.4
 22    81 ms    75 ms    79 ms  61.9.129.5
 23    78 ms    79 ms    79 ms  61.9.129.4
 24    77 ms    76 ms    81 ms  61.9.129.5
 25    78 ms    79 ms    81 ms  61.9.129.4
 26    77 ms    77 ms    81 ms  61.9.129.5
 27    79 ms    75 ms    81 ms  61.9.129.4
 28    80 ms    79 ms    77 ms  61.9.129.5
 29    83 ms    76 ms    79 ms  61.9.129.4
 30    76 ms    81 ms    79 ms  61.9.129.5

Trace complete.

HTH

[raem]

Does your configuration also need a Gateway IP ?
I'm not sure if that's needed with your setup, but with bridged modem & a static IP I have one (issued by my ISP)
eg
Networking Parameters
Server Mode servergateway
Local IP address / subnet mask 192.168.1.1/255.255.255.0
External IP address / subnet mask xxx.xxx.xxx.zz2/255.255.255.252
Gateway xxx.xxx.xxx.zz1
Additional local networks 192.168.1.0/255.255.255.0
DHCP server enabled
Beginning of DHCP address range 192.168.1.65
End of DHCP address range 192.168.1.250
Server names
DNS server 192.168.1.1
Web server www.xxxx.xxx
Proxy server proxy.xxxx.xxx:3128
FTP server ftp.xxxx.xxx
SMTP, POP, and IMAP mail servers mail

[jackl]

Russell,

Have you tried your static ip on a desktop/laptop with no SME?
Leave the speedtouch in bridge mode create a broadband dialup connection in XP using the connection wizard, connect it directly to the ethernet port of the speed touch, Activate the connection and see what happens.

Regards,
Jackl

ps I'm not familiar with that model of speedtouch, we have mainly used speedtouch pro's...  does it have an ethernet port or is it a usb model or both?