Topic: Can't access server-manager

[mwasi]

Hi Everyone,

When I access my server-manager I recieve the following message:
---
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, admin and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
---

I don't believe I've made any recent changes. SME just runs and runs.

I can access user password, ibays ect. just not the server-manager.

How can I check the server log? I'm a new to Linux.

Any assistance would be greatly appreciated.

Thanks,
-Mark

[Beast]

Have the same problem right NOW.........

[Beast]

Unable to see any problem in the log (messages) - only a quick look

[Beast]

The Httpd log have some info:

                                                                                             
[Thu Mar 29 19:28:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /usr/lib/perl5/site_perl/esmith/FormMagick/Panel/useraccounts.pm line 2
6., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:28:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/esmith/FormMagick/Panel/useraccounts.pm li
ne 26., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:28:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /etc/e-smith/web/panels/manager/cgi-bin/useraccounts line 32., referer:
 https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:28:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /etc/e-smith/web/panels/manager/cgi-bin/useraccounts line 32., refe
rer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:28:46 2007] [error] [client 127.0.0.1] Premature end of script headers: useraccounts, referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] String found where operator expected at /usr/lib/perl5/site_perl/CGI/FormMagick/HTML.pm line 257, near "
joif "<br>"", referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] \t(Do you need to predeclare joif?), referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] "my" variable @labels masks earlier declaration in same scope at /usr/lib/perl5/site_perl/CGI/FormMagick
/HTML.pm line 472., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] "my" variable $value masks earlier declaration in same scope at /usr/lib/perl5/site_perl/CGI/FormMagick/
HTML.pm line 480., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] syntax error at /usr/lib/perl5/site_perl/CGI/FormMagick/HTML.pm line 257, near "joif "<br>"", referer: h
ttps://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /usr/lib/perl5/site_perl/CGI/FormMagick.pm line 24., referer: https://1
92.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/CGI/FormMagick.pm line 24., referer: https
://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /usr/lib/perl5/site_perl/esmith/FormMagick.pm line 13., referer: https:
//192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/esmith/FormMagick.pm line 13., referer: ht
tps://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /usr/lib/perl5/site_perl/esmith/FormMagick/Panel/localnetworks.pm line
11., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/esmith/FormMagick/Panel/localnetworks.pm l
ine 11., referer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] Compilation failed in require at /etc/e-smith/web/panels/manager/cgi-bin/localnetworks line 30., referer
: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] BEGIN failed--compilation aborted at /etc/e-smith/web/panels/manager/cgi-bin/localnetworks line 30., ref
erer: https://192.168.1.12/server-manager/navigation
[Thu Mar 29 19:29:46 2007] [error] [client 127.0.0.1] Premature end of script headers: localnetworks, referer: https://192.168.1.12/server-manager/navigation

[Beast]

signal-event post-upgrade
signal-event reboot


Fixed the problem for me!

[mwasi]

I tried a reboot, but it didn't work. Same problem.

At the server I can log in as admin.

How can I get to the server log file?

Any other suggestions?

Thanks so much for the replies.

-Mark

[mwasi]

signal-event post-upgrade
signal-event reboot


Fixed the problem for me!

what is "single-event post-upgrade?

Is this something you run from a Linux prompt? If so, what would I need to do? I'm new to Linux.

Thanks,
-Mark

[Rozz]

Hi there...I am a newbie to SME server and Linux:

I am having the same problem with server manager, could you please tell me to find out more about signal-event post-upgrade and reboot?

Any help is greatly appreciated.

Thanks!

[Rozz]

Mark,

I am running SME server 7.1.3, and I got server manager to work again. Here's what I did:
- log on to the server console locally
- select 4: reboot, reconfigure or shutdown this server
- choose reconfigure (this will take a while, then the server will restart itself)

at this point, I still couldn't get server-manager to work, but I also noticed the DHCP server wasn't working either, so I did this:
- log on to the server console locally
- select 4: reboot, reconfigure or shutdown this server
- choose reboot

Once the server came up the second time, everything seems to be working fine.

Hope my little experience helps.

Hans

[Stefano]

Rozz, mwasi.... what about reading sme manual?

hth

ciao
Stefano

[bpivk]

Rozz, mwasi.... what about reading sme manual?

What about doing what SME tells you to do when you install a contrib? Let me see.... Do a signal-event post-upgrade and signal-event reboot or your sistem will be in an incosisten state!?  
Jeez... some people just can't read.

[mwasi]

Rozz,

Thanks for the kind reply. Yes, I ran option 4 prior to leaving the office today. That got me to the log in screen. So, I will perform a reboot tomorrow. Looks like it's heading in the right direction. Thanks again.

nenonano/bpivk,

Dudes relax. A kind suggestion to the manual would have suffice.

Actually, when I started using SME last year the new manual wasn't ready, so I used the old instructions to get acquainted with SME. I wasn't familiar with those terms I assumed they were Linux commands as I mentioned in my earlier post.

Based on your suggestion I've visited the new documentation. Looks super. I will go over it thoroughly.

This server has been great, it just runs and runs. That why when this problem occurred I thought something bad had occur.

Thanks,
-Mark

[mwasi]

Rozz,

I did you you suggested:

My server is running SME server 7.1.2.
- log on to the server console locally
- select 4: reboot, reconfigure or shutdown this server
- choose reconfigure
then
- log on to the server console locally
- select 4: reboot, reconfigure or shutdown this server
- choose reboot

now I get a log in page, but it does not accept my log in name and password.

I tried logging into the server via the text browser a the server console same result.

From the network I can access the ibays, user-password, etc.

Any suggestions would be greatly appreciated.

Thanks all for your replies.
-Mark

[bpivk]

Reset the password using the wiki. Or even better lok at my signature and do that (post a bug).

[mwasi]

Hi bpivk,

Thank you for the reply.

I used the user-password to change my password. I was able to change my password sucessfully. I attempted to log in again to the server-manager, it still didn't work.

Any other suggestions?

Thanks
-Mark