Topic: Mail client and SMTP outgoing server

[william_syd]

smtp.foolishlys.com and foolishlys.com have different IP addresses.

[Terry]

It's not as hard as you're making it out to be.

1. Enable SSMTP access in the server-manager
2. Set client to use port 465 and enable authentication.  I don't think you have to enable encryption.

Check mail.  Done.  To troubleshoot, telnet to your server on port 465.  If it answers, then the port is open, if it doesn't you'll need to check network configs.

[Agent86]

Isn't port 465 open by default when you use as gateway/server mode ?

And I'll have to try learn about telnet when I get some more time, and test port 465 to confirm

also I've tried all the setting in the client from a WAN client computer at work

settings for smtp.domain.com and port 465 and selected ssl
also incoming mail just enter the user and port 993 and ssl
and both with with authentication selected.

mail server timed out,  and cannot send or recieve with any setting i've tried from the WAN just fyi

I'll check telnet and post response

[Terry]

OK, now that I too am at work I can give you that exact setup that allows you to check from the WAN side.

In your client, you need Athuentication enabled for SMTP, SMTP port 465 and it requires SSL (sorry about that earlier!).  For IMAP, port 993 and SSL.  This config works on my setup.

As for port 465 on the server.  It will be opened/listening on when you enable SSMTP (Secure SMTP).  If you don't enable that, this whole exercise is a waste of time.  For IMAP, make sure you have Allow private and public (secure IMAPS).  You can only use Secure IMAP when working from the WAN side, connections on port 143 will be blocked.

Since there was the whole conversation about DNS earlier, we still don't know if it is correct.  Use your PUBLIC Ip instead for now when setting up the client.  That way you don't have to worry about MX, CNAME and A records.
Is it possible your company is blocking access out on ports 993 and 465, just for this reason?  Post your domain name/IP so we can test the WAN side.

[Agent86]

smtp.foolishlys.com and foolishlys.com have different IP addresses.

Are they suppose to ?

Tomorrow from work I'll post my DNS settings for A records, C records MX records

I did not try pop3 from work either to see if that works, I was setting up the client at work with IMAP just fyi

Thanks for the help I'll post again from work in the morning

[william_syd]

Are they suppose to ?

Well, you did say foolishlys.com works but smtp.foolishlys.com does not.

If they have different IP's I don't see how they can operate the same.

It would appear you have smtp.foolishlys.com going to a Yahoo address and not your SME.

Alias smtp.foolishlys.com to foolishlys.com with a C record.

[Agent86]

Correction foolishlys.com does not work from the WAN either, only from the LAN and smtp.foolishlys.com does not work from the LAN or the WAN

sorry

[Agent86]

OK, now that I too am at work I can give you that exact setup that allows you to check from the WAN side.

In your client, you need Athuentication enabled for SMTP, SMTP port 465 and it requires SSL (sorry about that earlier!).  For IMAP, port 993 and SSL.  This config works on my setup.

As for port 465 on the server.  It will be opened/listening on when you enable SSMTP (Secure SMTP).  If you don't enable that, this whole exercise is a waste of time.  For IMAP, make sure you have Allow private and public (secure IMAPS).  You can only use Secure IMAP when working from the WAN side, connections on port 143 will be blocked.

Since there was the whole conversation about DNS earlier, we still don't know if it is correct.  Use your PUBLIC Ip instead for now when setting up the client.  That way you don't have to worry about MX, CNAME and A records.
Is it possible your company is blocking access out on ports 993 and 465, just for this reason?  Post your domain name/IP so we can test the WAN side.

I was too busy at work to work on it, I have access to the computer VPN from here so I'll fool with it a little on sat

As far as the IP and domain goes =  www.foolishlys.com and www.iclbiz.com  The IP for both is: 70.91.72.77

Here is some snapshots of my settings:
http://www.foolishlys.com/iclbiz/1.jpg
http://www.foolishlys.com/iclbiz/2.jpg
http://www.foolishlys.com/iclbiz/3.jpg

Anyhow webmail works great, anywhere, but would like figure this out so I can inform the other users how to setup their clients, it's got to be something simple that I'm just missing
I'll double check all the settings and try some more
Thanks

[Terry]

Well, I can connect to ports 465 and 993 from here, so I'd say you are doing something wrong with the client.  The ports seem to be open.

[Terry]

I just set my client to connect to your box and it works just fine.  Work on your client settings.

[pfloor]

OK, now that I too am at work I can give you that exact setup that allows you to check from the WAN side.

In your client, you need Athuentication enabled for SMTP, SMTP port 465 and it requires SSL (sorry about that earlier!).  For IMAP, port 993 and SSL.  This config works on my setup.

As for port 465 on the server.  It will be opened/listening on when you enable SSMTP (Secure SMTP).  If you don't enable that, this whole exercise is a waste of time.  For IMAP, make sure you have Allow private and public (secure IMAPS).  You can only use Secure IMAP when working from the WAN side, connections on port 143 will be blocked.

Since there was the whole conversation about DNS earlier, we still don't know if it is correct.  Use your PUBLIC Ip instead for now when setting up the client.  That way you don't have to worry about MX, CNAME and A records.
Is it possible your company is blocking access out on ports 993 and 465, just for this reason?  Post your domain name/IP so we can test the WAN side.

I was too busy at work to work on it, I have access to the computer VPN from here so I'll fool with it a little on sat

As far as the IP and domain goes =  www.foolishlys.com and www.iclbiz.com  The IP for both is: 70.91.72.77

Here is some snapshots of my settings:
http://www.foolishlys.com/iclbiz/1.jpg
http://www.foolishlys.com/iclbiz/2.jpg
http://www.foolishlys.com/iclbiz/3.jpg

Anyhow webmail works great, anywhere, but would like figure this out so I can inform the other users how to setup their clients, it's got to be something simple that I'm just missing
I'll double check all the settings and try some more
Thanks

Webmail works because it is connecting with HTTPS and not SMTP.

Your DNS settings are not correct.  HTTP(S) points to your server but everything else including smtp.foolishlys.com and mail.foolishlys.com piont to a yahoo mail server.

The CNAME settings that you posted won't work.  It shows *.foolishlys.com points to a yahoo hostname.  Anything other than foolishlys.com or www.foolishlys.com will be directed to a yahoo server.  The way you have it setup will never work.

Currently (from the pictures)you have:
Host foolishlys.com > [your.ip.address] (This is the only setting that apears to be correct.)
Host www.foolishlys.com > [you.ip.address] (You need to remove this.  www.domain.com is not a host name and should not be an A record.  It is actually a CNAME.
CNAME *.foolishlys.com > yahoo server (This is where you are having all your problems, you must get rid of this or fix it if you can.)
MX record does foolishlys.com > foolishlys.com.  (This looks OK but if it you primary MX record it should be set to 5).

You need to configure your DNS settings and your MX record properly.  I have never used a yahoo account so you ar going to have to read their instructions.

It looks like (from the pictures anyway) by default that anything that is not specifically configured is directed to a yahoo server unless you tell it to do something else.

In the simplest terms you should have only 4 settings.

Host (or A record) foolishlys.com > [your.ip.address]
CNAME record www.foolishlys.com > foolishlys.com (This one is actually not required but is recommended)
CNAME mail.foolishlys.com > foolishlys.com (This is also not required but you may want this for your email client settings.)
MX record foolishlys.com > foolishlys.com (this should have a preference of 5).

[william_syd]

In the simplest terms you should have only 4 settings.

Host (or A record) foolishlys.com > [your.ip.address]
CNAME record www.foolishlys.com > foolishlys.com (This one is actually not required but is recommended)
CNAME mail.foolishlys.com > foolishlys.com (This is also not required but you may want this for your email client settings.)
MX record foolishlys.com > foolishlys.com (this should have a preference of 5).

CNAME smtp.foolishlys.com > foolishlys.com

The OP has a desire to use smtp.foolishlys.com in their mail client.

[Agent86]

Well, I can connect to ports 465 and 993 from here, so I'd say you are doing something wrong with the client.  The ports seem to be open.

You could be right, but not sure how to do anything wrong ?

From the suggestions is pretty straight forward at least from what has been stated here in this post

I mean I've been setting up my client computers for years without any problem at all.

Perhaps the indication that my work WAN computers are blocking these ports or something

So what about from the LAN should I be able to setup the client with the same settings ?

I'll take screen shots of the client settings I guess to confirm I don't know what else to do at this point unless the work computers are being blocked

I'll try on a different computer from a different location and post back

Thanks

[Agent86]

In the simplest terms you should have only 4 settings.

Host (or A record) foolishlys.com > [your.ip.address]
CNAME record www.foolishlys.com > foolishlys.com (This one is actually not required but is recommended)
CNAME mail.foolishlys.com > foolishlys.com (This is also not required but you may want this for your email client settings.)
MX record foolishlys.com > foolishlys.com (this should have a preference of 5).

CNAME smtp.foolishlys.com > foolishlys.com

The OP has a desire to use smtp.foolishlys.com in their mail client.

And yes smtp. mainly for ease of use and setup for other users, this seems to be most normal for outgoing mail client setting, but I really could care less as long as I get it working for all users with ease and no problem with using standard email clients of all platforms

Anyhow thanks all for the help I'll get these setting corrected and try from there.
I have read the yahoo stuff and basically I mimicked what they appeared to have setup, and read all ther docs that lead me in that direction. I figured it was working since the website appeared to work and also the webmail, but was not aware the this could effect the way the clients may work.
I figured if I could sent mail from my work account or from my comcast account and it went to the server via webmail, and also sent mail via the server to other mail accounts I figured it was working, so anyhow thanks again
I'll post back

[Agent86]

In the simplest terms you should have only 4 settings.

Host (or A record) foolishlys.com > [your.ip.address]
CNAME record www.foolishlys.com > foolishlys.com (This one is actually not required but is recommended)
CNAME mail.foolishlys.com > foolishlys.com (This is also not required but you may want this for your email client settings.)
MX record foolishlys.com > foolishlys.com (this should have a preference of 5).

CNAME smtp.foolishlys.com > foolishlys.com

The OP has a desire to use smtp.foolishlys.com in their mail client.

I've adjusted the setting
you may have to refresh your browser to get the current image
Here is some snapshots of my settings:
http://www.foolishlys.com/iclbiz/1.jpg
http://www.foolishlys.com/iclbiz/2.jpg
http://www.foolishlys.com/iclbiz/3.jpg

But note: that if I removed settings that are not needed the Source is not adjustable on those 4 records and if I removed the destination it default to Yahoo Server in the destination field

So I basically filled in all the blanks
I'll try again and post the results

Let me know if you see anything wrong with this setup please
Thanks


Also the MX record does not allow me to go below a 10 setting a selection of 5 is no available

Thanks

P.S
Regarding
>
CNAME record www.foolishlys.com > foolishlys.com (This one is actually not required but is recommended)

When I attempt to add this record the system say that it will delete the system messege says:
___
Are you sure you want to add the following record?

www.foolishlys.com -> foolishlys.com

The following custom record(s) will be deleted to accommodate your request:
www.foolishlys.com -> 70.91.72.77
___